Productivity Specialist

Viva Energy Retail comprises over 1,000 retail, convenience and quick service restaurant locations, including brands such as OTR, Reddy Express, Smokemart & GiftBox, and in South Australia, Krispy Kreme, Hungry Jack's, Oporto, Guzman y Gomez and many others. Viva Energy Retail is part of the Viva Energy Australia Group, an ASX-listed company helping Australians reach their destination by refining, importing and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint, there has never been a more exciting time to join Viva Energy Retail as we continue to redefine the retail landscape across

You will provide

• Ownership and continuous improvement of labour standards, productivity frameworks and work measurement methodologies across the retail network.
• Development of clear and practical labour standards that support efficient, consistent and commercially effective store execution.
• Governance of labour assumptions, activity timings and productivity standards as operational requirements evolve.
• Work measurement insights that simplify store routines and reduce non-value adding activity.
• Assessment of the impact new processes, standards and operating models have on store workload, labour requirements and execution capability.
• Practical implementation approaches that are simple, sustainable and easy for Store Managers and field teams to adopt.
• Operational productivity input into business cases, project plans and change initiatives where store execution is impacted.
• Collaboration with IT, Digital and Project teams to design, implement and optimise systems and tools that improve store productivity and reduce administration.
• Productivity insights, reporting and continuous improvement initiatives that improve labour effectiveness and operational performance.

What We Offer

• Join a high-performing team within a leading Australian retail organisation recognised for innovation.
• Enjoy flexible working arrangements that support work-life balance.
• Access generous parental leave and additional leave benefits, including birthday leave.
• Benefit from health, wellbeing and lifestyle discounts, including fuel savings.
• Access financial benefits including an employee share plan and novated leasing.
• Be recognised and rewarded through our service recognition program.
• Play a key role in improving productivity, operational efficiency and store execution across a national retail network.

About You

• Demonstrated experience in productivity, labour standards, work measurement, operational improvement, workforce optimisation or store operations.
• Experience translating operational activity requirements into practical standards, processes or tools for frontline teams.
• Strong understanding of multi-site retail operations and the practical impact process, system and operating model changes have on stores.
• Strong analytical capability with the ability to interpret productivity, workload, labour and operational performance data.
• Experience supporting the design, implementation or optimisation of systems, reporting tools and digital solutions that improve operational execution.
• A passion for continuous improvement and delivering practical solutions that make it easier for stores to operate effectively.
• We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
• Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.