- Location: Newbury+ Hybrid
- Salary: Excellent basic salary plus bonus and Vodafone benefits
- Working hours: Full time 37.5 hours per week – Monday to Friday
Hybrid
We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
Join our UK Networks team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen – simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.
What you’ll do
In this role, you'll provide technical leadership and oversight across OSS data exchange and interface delivery, helping teams turn complex business and network requirements into scalable, high-quality solutions. You'll work closely with architects, programme teams, delivery partners, and operational stakeholders to ensure successful end-to-end delivery while continuously improving processes, standards, and service performance.
You'll lead the design and delivery of OSS data exchange and interface solutions, ensuring alignment with architectural principles, operational requirements, and business objectives.
You'll gather, analyse, and translate complex technical and business requirements into effective integration and interface designs.
You'll create, review, and govern key technical artefacts, including High-Level Designs (HLDs), Low-Level Designs (LLDs), test strategies, and Transfer to Operations (TTO) documentation.
You'll collaborate with internal teams, business partners, system integrators, and vendors to deliver solutions throughout the full project lifecycle.
You'll ensure all deliveries meet operational acceptance criteria, contractual commitments, technical KPIs, and agreed milestones.
You'll provide technical guidance on risk management, issue resolution, resource planning, and budgeting activities.
You'll establish and maintain data standards, governance frameworks, and integration practices that support consistency and data quality across platforms.
You'll drive continuous improvement initiatives that enhance service assurance, delivery quality, and operational resilience.
You'll act as a trusted link between business stakeholders, architects, engineering teams, and external delivery partners.
You'll support RFP and technology evaluation activities, helping identify solutions that deliver sustainable value.
You'll contribute to the successful delivery of network engineering initiatives and related applications.
You'll build productive relationships with senior stakeholders and communicate progress, risks, priorities, and opportunities clearly and effectively.
You'll help foster a culture of collaboration, innovation, knowledge sharing, and continuous improvement.
Who you are
You have significant experience working within the telecommunications industry.
You have strong expertise in designing, implementing, and delivering OSS solutions in complex environments.
You have a solid understanding of OSS domains such as Service Management, Service Assurance, Inventory Management, and Customer Experience Management.
You bring strong knowledge of integration technologies and industry standards, including SNMP, NETCONF/YANG, and TM Forum Open APIs.
You have experience working with Master Data Management (MDM), semantic data modelling, and multi-vendor telecommunications ecosystems.
You have experience developing and applying data governance frameworks, standards, and policies.
You understand mobile network architecture and the processes involved in network design, deployment, and operations.
You can confidently gather requirements and translate them into practical, effective technical solutions.
You are an analytical thinker who can navigate complexity, identify root causes, and develop actionable solutions.
You communicate clearly and adapt your approach to engage a diverse range of technical and non-technical stakeholders.
You build strong partnerships and can work effectively across teams, functions, organisations, and suppliers.
You have experience influencing outcomes and creating value within matrix-managed environments.
You balance strategic thinking with practical execution and can prioritise competing demands effectively.
You are comfortable engaging with senior stakeholders and helping build alignment around shared goals and priorities.
You have experience supporting technology transformation programmes involving multiple partners and stakeholders.
You hold, or are working towards, certifications such as TOGAF, ITIL Foundation, or PRINCE2 Practitioner.
You have knowledge of TM Forum frameworks, including TAM, eTOM, and SID.
You encourage collaboration, welcome diverse perspectives, and contribute to an inclusive working environment.
You demonstrate curiosity, adaptability, and a commitment to continuous learning and professional growth.
You are motivated by achieving meaningful outcomes, improving customer experiences, and delivering sustainable business value.
Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
#VodafoneThree
#LI-Hybrid
Job description provided by Vodafone.
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