NOC Engineer

• Location: Hyderabad, India
• It's fun to work in a company where people truly BELIEVE in what they are doing!
• We're committed to bringing passion and customer focus to the business.
• TheNetwork Operations Center (NOC)Engineer monitors and controls large network systems from a central location, focusing on network/system troubleshooting, alarm response, and issue resolution. This is a100% on-site position requiring strict adherence to SLAs.

Role and Responsibilities

• Monitor network and server systems and respond to alerts.
• Diagnose, troubleshoot, and document network/system issues.
• Manage incident reports and perform hardware/software checks.
• Collaborate with vendors/carriers to resolve issues.
• Use network management tools to track performance and traffic statistics.

Qualifications and Requirements

• Bachelor’s Degree inEngineering or IT-related fields.
• Minimum3+ year of relevant experience.
• Willingness to work shifting schedules, including weekends.
• Cisco/Microsoft certifications and ITIL knowledge are advantageous.

Core Competencies

Drive for Results, Initiative, Quality of Work, Teamwork, and Commitment to Learning.

Technical Competencies

• Experience in monitoring and troubleshooting network infrastructures.
• Knowledge of network hardware (Cisco, Palo Alto, Fortigate) and server systems (Dell, Pure Storage, EMC, HP).
• Familiarity with monitoring tools (WhatsUp Gold, Solarwinds, Zabbix, etc.).
• Strong troubleshooting, communication, organizational, and multitasking skills.
• Ability to work independently and collaboratively while maintaining detailed documentation.
• Summary: TheNOCEngineerrole requires monitoring, troubleshooting, and maintaining large network systems, ensuring SLA compliance, and collaborating with vendors. Strong technical skills, certifications, and adaptability to shifting schedules are key.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
• Additional Locations: Kingston, Jamaica, Pasay City, Philippines, GR10 - Gran Reforma 10