Technology Director

Location: NEW YORK, NY

About this role

Wells Fargo is seeking a Technology Director, as part of the Technology Resiliency, Risk, and Regulatory Execution.

Learn more about career areas and lines of business at wellsfargojobs.com.

The Head of Technology Business Continuity is responsible for establishing and leading the technology continuity program that enables Technology to sustain or restore critical services during disruption. This role owns the end-to-end continuity lifecycle, including strategy, governance, planning, readiness, exercises, response coordination, and continuous improvement. The leader serves as the primary point of accountability for ensuring Technology has the plans, capabilities, processes, and governance necessary to support critical business services through workforce, facility, regional, utility, supplier, cyber recovery, and other disruption scenarios.

This role partners across Technology, Enterprise Business Resiliency, Cyber Resilience, Disaster Recovery, Business Services, Corporate Security, Facilities, and business leaders to identify continuity risks, assess recovery capabilities, drive preparedness, and coordinate Technology's response to non-technical disruption events. The position requires a strategic leader who can influence executives, build enterprise-wide programs, and translate continuity objectives into measurable operational readiness.

In this role, you will

• Define and execute the Technology Business Continuity strategy, operating model, and multi-year roadmap aligned to enterprise resiliency objectives
• Establish continuity planning standards, governance processes, controls, and quality requirements across Technology
• Oversee the portfolio of Technology continuity, recovery, workforce, and resilience plans to ensure plans remain current, actionable, and compliant
• Identify continuity risks, recovery capability gaps, concentration risks, and investment priorities, and provide recommendations to senior leadership
• Develop an integrated view of Technology dependencies including applications, infrastructure, workforce, facilities, products, business services, and third parties
• Partner with business, technology, and resiliency stakeholders to define minimum operating capabilities and recovery requirements for critical services
• Establish and lead a risk-based continuity exercise and testing program that validates Technology readiness
• Design and oversee tabletop exercises, simulations, functional tests, and leadership response exercises that evaluate continuity capabilities and recovery performance
• Develop training, awareness, and readiness programs for Technology leaders, continuity coordinators, plan owners, and response teams
• Serve as the Technology coordination lead during non-technical disruption events, including workforce, facility, weather, utility, telecommunications, regional, and supplier-related incidents
• Coordinate cross-functional response activities, facilitate executive decision-making, and provide leadership communications during disruption events
• Lead after-action reviews, capture lessons learned, and drive corrective actions and continuous improvement initiatives
• Oversee continuity metrics, reporting, audit support, regulatory examinations, control execution, and evidence management
• Represent Technology in enterprise continuity and resiliency governance forums and serve as the primary strategic partner to Enterprise Business Resiliency
• Build strong relationships with CIO organizations, service owners, risk partners, cyber resilience teams, disaster recovery teams, facilities management, and enterprise response organizations
• Monitor emerging industry practices, regulatory developments, and resilience trends and incorporate leading practices into the Technology continuity program

Required Qualifications

• 10+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management or leadership experience
• 5+ years of leadership experience managing enterprise-scale continuity, resilience, risk, or recovery programs

Desired Qualifications

• Demonstrated experience developing and implementing business continuity strategies, governance frameworks, recovery plans, and testing programs
• Experience leading enterprise-wide exercises, simulations, incident response activities, and executive crisis management engagements
• Strong understanding of operational resilience, business continuity, technology recovery, service dependency management, and resiliency frameworks
• Experience working with executive leadership to communicate strategic risks, recovery capabilities, and investment recommendations
• Knowledge of regulatory, audit, risk, and control requirements related to business continuity and operational resilience

Job Expectations

Position offers a hybrid work schedule

This position is not eligible for Visa sponsorship

Relocation assistance is not available for this position

Posting Locations

500 W 33rd Street. New York, New York 10001

NY- New York Pay Range: $215,000 – $355,000 Annually

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$215,000.00 - $355,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits

401(k) Plan

• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date

16 Oct 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.