Conterra Networks Telecommunications

Carrier Relations Specialist

Charlotte, NC +1 In person Full-time

About Conterra

  • Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network.
  • We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider.
  • Fiber driven. People powered.
  • Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people—and how much we care before, during, and after the build—that truly sets us apart.
  • As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team.
  • And that’s where you come in.
  • This position can be in any of the following locations: Charlotte, NC or Longview, TX
  • The position is a unique opportunity to
  • Join a company that designs, builds, and operates new-technology-based telecom networks in the education, healthcare, enterprise, and carrier industries throughout the U.S.
  • Work in a challenging, entrepreneurial environment that maintains the highest levels of integrity and reliability when partnering with organizations that share our vision and commitment to performance excellence.

What you will be doing

  • Develop and maintain strong relationships with third party providers fostering trust and collaboration.
  • Maintain contracts, update rate cards, building lists and network maps, escalation lists, and other vendor information as needed.
  • Assist with negotiating rates, terms, conditions, and SLAs with third-party providers to ensure compliance with policy and objectives.
  • Review and respond to internal quote requests and provide competitive pricing for off-net services.
  • Review incoming orders and prepare order for submission by confirming services to be ordered along with the term and expected third-party cost.
  • Provide coordination of fulfillment of last-mile provider orders, responsible for meeting timeline for a facilities-based, telecommunications service provider.
  • Research and evaluate new off-net opportunities and providers, expanding network coverage and capabilities.
  • Track and report on the performance and quality of last-mile services.
  • Maintain off-net inventory, and contribute to optimization activities.
  • Ad-hoc projects and requests as needed.

What you will need

  • Bachelor’s degree in Business, Finance, Engineering or related experience.
  • Minimum of three (3) to five (5) years’ experience in telecom cost analysis, carrier relations, pricing or procurement.
  • Strong knowledge of telecom products and services to include Ethernet, IP, Wavelengths and Dark Fiber.
  • Excellent negotiation and communication skills, both written and verbal.
  • Communicate effectively and influence internal resources and external stakeholders at all experience levels.
  • Ability to analyze and define problems, prioritize workflow, multitask, meet deadlines, and remain flexible.
  • Ability to think through project dependencies and complexities to find creative ways to solve potential problems.

What we offer

  • Core values that embody teamwork, integrity, and excellence
  • A super talented team who values hard work, success, and fun :)
  • Work/ Life Balance
  • Premium health benefits (medical, dental, vision, flex spending, etc.)
  • Flexible and generous PTO schedule + paid Holiday schedule
  • 401K program

Job description provided by Conterra Networks.
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