Sr. Business Analyst

As a Senior Business Analyst, you will partner with the Product Owner to elicit, analyze and document business benefits, align product vision and strategy, and enable the process to support delivery of the vision. The Senior Business Analyst is responsible to work with stakeholders and subject matter experts to analyze business processes and workflows, gather and validate business requirements into a backlog of epics, user stories, and wireframes, taking part as a member of the agile team to facilitate successful delivery of the backlog. Also contributes to the careers of other Business Analysts, the Business Analysis Practice, and business Quality Assurance at Copyright Clearance Center

Compensation range: 47.000€ - 61.100€

Other compensation: Performance bonus eligible

The actual salary offer to the successful candidate will be based on job-related education, training, licensure, certifications, related experience and other related factors.

What you will be doing

Elicits, validates, and documents business requirements to support complex software development projects. Utilizes defined approach to document requirements including epics, user stories and high-level wireframes. Operates in internal company and external client contexts.

Communicates requirements backlog to broader lean-agile team and serves as a bridge between the business and Engineering. Elicits, validates and produces Business Benefits Analysis documentation, ensuring business requirements are met and linked to Business Benefits.

Works closely with Product Management/Product Owner to manage, prioritize and refine requirements backlogs and advise on backlog and roadmap prioritization. Gives advice and support on interpreting enterprise-level priorities and inputs. Can act as proxy PO where necessary.

Plans and contributes to successful implementations, including Business Change, Enterprise Architecture and Benefits Planning and Realization activities. Reviews supporting internal documentation for process changes and application use. Plans and delivers successful outward-facing engagements, selecting and preparing schedules, templates and processes to conduct successful elicitation events. Presents CCC (Copyright Clearance Center) Ixxus intellectual property as part of Solution Design in outward-facing contexts

Advises on, produces and manages client User Acceptance Test (UAT) Plans, works with the Product Owner to triage and track feedback and bugs/defects for prioritization and elicits and analyses existing business processes and workflows, works with business users to formulate and define future processes, proposes and documents future-state/to-be business processes and workflows. Contributes to overall Business Change and Business Benefits impact assessment and planning

Where required, review and evaluate Quality Assurance test cases for completeness and accuracy. Assists in identifying and prioritizing high-risk business scenarios and works closely with the Agile team, communicating and applying CCC lean-agile guidelines. Attends Agile ceremonies, including the presentation of Sprint Showcases, advising on the management of feedback, defects and bugs in collaboration with the PO to ensure successful iterations and projects.

Serves as a liaison between Client, Portfolio, Product and other cross-functional teams. Assists in the facilitation of team meetings. Delivers informative, well-organized presentations, often to external stakeholders, facilitating requirements of elicitation, business prioritization and decision making. Expert at communicating difficult/sensitive information tactfully and contributes to the BA Practice, engaging with, supporting, and learning from the team whilst contributing to the ongoing maintenance, additions and updates to documented practice standards.

May be accountable for other results and activities assigned.

Requirements

6-10 years’ experience as a Business Analyst.

Extensive experience with complex application development throughout the software development life cycle.

Portfolio-level SAFe (Scaled Agile Framework) understanding highly desirable.

Expertise in best-practice Requirements Engineering, from elicitation through to backlog management .

Experience in creating supporting artefacts (Wireframes, Data Dictionaries, etc.) in most of the following tools: Google docs, Visio/Lucid Chart, and Axure.

Experience in overcoming constraints, sub-optimal circumstances, or tooling.

Expertise in business process modelling in standard notations.

Required: Formal courses in lean-agile methodology; certification preferred in some of the following: BCS/ISEB, IIBA, CSPO/PSPO, PMI-PBA

A pioneer in voluntary collective licensing, CCC is a leading information solutions provider to organizations around the world. CCC works to advance copyright, accelerate knowledge, and power innovation. CCC helps organizations harness the power of data, AI, and machine learning to drive strategic decision-making, grow their businesses, and gain competitive advantage.

When you join CCC, you become part of a dynamic organization strengthened by our community. We care about our team members and clients. We strive to create advanced technology in a vibrant, innovative culture. CCC provides excellent benefits.

CCC is an Equal Opportunity, Individuals with Disabilities and Protected Veterans Affirmative Action Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and/or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and/or veteran status, and any other characteristic protected by applicable law.

If you need accommodation for any part of the employment process because of disability, please let a member of our HR Department know the nature of your request.