AR Supervisor

Everflow Supplies is a growing specialty provider serving the plumbing, HVAC, industrial, mechanical, and fire protection industries across North America. We engineer, source, and deliver dependable product solutions that help our customers succeed — and we pride ourselves on being more than a supplier. We strive to be a trusted partner and an extension of our customers’ teams.

Our culture is built around collaboration, accountability, and growth. We move with purpose, think like owners, and believe every team member plays an important role in driving success. As Everflow continues to expand, we’re looking for motivated people who want to grow with us and help build something meaningful.

Position Summary

The Accounts Receivable (AR) Supervisor is responsible for overseeing daily accounts receivable operations, ensuring timely and accurate payment processing, effective collections and the resolution of customer account discrepancies. This role provides hands-on leadership to the AR team, drives process improvements and supports the company's cash flow objectives while maintaining strong customer relationships.

The ideal candidate is a detail-oriented, results-driven leader who combines strong financial knowledge with the ability to coach employees, improve operational efficiency, and collaborate across departments. This position plays a key role in maintaining accurate financial records, minimizing past-due balances, and supporting Everflow's continued growth.

What You'll Do (8-10 Bullet Points Max)

Supervise and coordinate daily accounts receivable activities, including cash application, collections, account reconciliations, and resolution of billing discrepancies.

Lead, coach, and develop AR team members by establishing performance expectations, providing ongoing feedback, and supporting professional growth.

Monitor accounts receivable aging reports, identify overdue balances, and implement effective collection strategies to improve cash flow and reduce days sales outstanding (DSO).

Oversee accurate and timely posting of customer payments, credit memos, adjustments, and account reconciliations in accordance with established procedures.

Investigate and resolve complex customer payment disputes, short payments, deductions, and account discrepancies while maintaining positive customer relationships.

Partner with Sales, Customer Service, Finance, and other departments to address billing issues, resolve outstanding balances, and improve the overall customer experience.

Establish, monitor, and report key AR performance indicators, including aging trends, collection effectiveness, past-due balances, and cash application accuracy.

Support month-end closing activities, including reconciliations, reporting, audit documentation, and ensuring compliance with internal controls and accounting policies.

Identify opportunities to streamline workflows, strengthen internal controls, improve automation, and enhance the efficiency and accuracy of AR processes.

Assist management with credit risk monitoring, escalated collection matters, and special projects that support financial performance and operational objectives.

What You’ll Bring

Required (5-7 Bullet Points Max)

• Associate's or bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent relevant work experience.
• Minimum of 4 years of progressive accounts receivable experience, including collections, cash application, account reconciliations, and customer account management.
• At least 2 years of experience in a supervisory, team lead, or comparable role involving employee coaching, workflow coordination, and performance management.
• Strong understanding of accounts receivable processes, general accounting principles, internal controls, and month-end closing procedures.
• Proficiency in Microsoft Excel, including pivot tables, lookups, data analysis, and reporting, along with experience using ERP or accounting systems.
• Demonstrated ability to analyze aging reports, resolve complex account discrepancies, prioritize competing deadlines, and drive measurable improvements in collection performance.
• Strong communication, problem-solving, organizational, and interpersonal skills, with the ability to collaborate effectively across departments and manage sensitive customer matters professionally.

Preferred (If applicable:3 Bullet Points Max)

Experience supervising accounts receivable operations within a wholesale distribution, manufacturing, industrial supply, or other high-volume business-to-business (B2B) environment.

Experience with ERP platforms and automated accounts receivable, collections, or cash application tools.

Demonstrated success improving DSO, reducing past-due balances, developing AR performance dashboards, or implementing process improvements.

Target Compensation Range: The posted pay range of $XXX-$XXX represents the anticipated hiring range for this position. Individual compensation will be determined based on a variety of factors, including, but not limited to, relevant experience, skills, qualifications, education, certifications, geographic location, market conditions, internal compensation practices, and other job-related business considerations, consistent with applicable law.

Why Everflow

At Everflow, we believe great companies are built by great people. We are committed to creating a culture where employees feel supported, empowered, and connected to the work they do every day.

We value people who think like owners, move with urgency, work collaboratively, and follow through on their commitments. As a growing organization, we offer opportunities to learn, contribute, and grow your career alongside a team that is passionate about serving customers and building long-term success together.

Benefits: Our offerings include medical, dental, and vision coverage, paid time off, company-sponsored retirement plans, and additional programs designed to support our employees and their families. Most importantly, we strive to create a workplace where people feel valued, supported, and empowered to succeed.

Everflow is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.