Senior Technical Consultant

Innovative Discovery Summary

Innovative Discovery is IBM’s leading independent Information Lifecycle Governance solutions provider. Innovative Discovery’s solution portfolio includes Innovative Discovery’s own ILG software for email management; Innovative Discovery’s technical and ILG consulting services; IBM’s ILG and ECM software; and smaller third party manufacturers. Innovative Discovery’s culture and staff are its greatest asset representing continued success for over 20 years with a loyal, empowered, intelligent and motivated team. No politics, simply rewarding work and relationships with clients and team-members. Innovative Discovery consistently “Delights” clients with superior service and capabilities.

Position Summary

• Reports to VP of Professional Services and is responsible for customer solution implementation, design, and support.
• Work on teams and independently.
• Integrate quickly the Innovative Discovery established methodologies, standards and processes for implementation.
• Quickly build relationships of trust and results with peers, our clients and the Innovative Discovery management team.
• Coordinate internal and external tasks to meet assigned deadlines.

Responsibilities

• Responsible for consistently meeting assigned tasks and associated deadlines.
• Willingness to travel up to 75%.
• Adherence to consulting methodologies and use of enterprise tools and templates.
• Travel to customer sites as required for assigned tasks.
• Writing of project related documentation consistent with Innovative Discovery’s professional and high quality standards.
• A willingness to improve your knowledge of Innovative Discovery’s solutions, new products, implementation strategies and tactics.
• Conduct yourself in an ethical manner with respect and appreciation for your team-members and clients.
• Plan and successfully execute assigned tasks.
• Timely hours and expense reporting.

Desired Skills

IBM Datacap

IBM BAW – BPM and Case Manager

IBM DB2

IBM FileNet P8

Innovative Discovery Will Provide to You

• Technical mentoring
• Corporate and team support
• High quality products and services to represent
• Mentorship and Teamwork – you will need to be rather independent, but not alone
• Competitive compensation with expense reimbursement