Business Analyst | Insurance & Digital Transformation

• At Winning Consulting, we are looking for experienced Business Analysts to join a strategic transformation project for a leading multinational company operating within the insurance and brokerage industry.
• The project involves the implementation of a new AI-driven Digital Journey solution in a highly international environment, requiring close collaboration with multiple business and technology stakeholders.
• We are looking for professionals with solid Business Analysis experience, particularly within transformation projects, with strong requirements management, analytical and stakeholder management capabilities.
• What will you be doing?
• Act as a key liaison between business teams, technology teams and the different stakeholders involved in the project.
• Gather, analyse, structure and document business requirements.
• Translate business needs into clear functional requirements for technology teams.
• Facilitate workshops and requirements-gathering sessions with different stakeholders.
• Analyse existing processes and contribute to the definition of new processes and operating models.
• Document and present process flows, including AS-IS / TO-BE analysis.
• Identify gaps, improvement opportunities and potential process efficiencies.
• Produce functional documentation, user stories, use cases and acceptance criteria when required.
• Collaborate with Business, Technology, Product, Data and other relevant teams throughout the project lifecycle.
• Support requirements clarification and prioritisation.
• Participate in business validation, testing and UAT activities.
• Manage different stakeholders, needs and priorities within an international environment.
• Identify risks, dependencies and potential impacts related to proposed changes.
• Support business, process and systems transformation initiatives.
• Contribute to the successful implementation and adoption of the new Digital Journey solution.
• What are we looking for?
• Approximately 3–7 years of relevant professional experience, depending on the seniority of the position.
• Solid experience performing Business Analyst responsibilities.
• Previous professional experience within consulting.
• Professional or project experience within the insurance industry.
• Profiles combining experience within consulting and insurers, insurance brokers or Insurance-related projects will be particularly relevant.
• Strong experience in requirements gathering, analysis and documentation.
• Experience analysing business processes and documenting process flows.
• Strong stakeholder management capabilities within complex organisations.
• Experience acting as the bridge between business and technology teams.
• Understanding of the full project lifecycle within transformation programmes.
• Experience working in Agile, Waterfall or hybrid delivery environments.
• Advanced knowledge of Microsoft Office, particularly PowerPoint and Excel.
• Experience using process modelling tools such as Visio or equivalent.
• Experience with project and requirements management tools such as Jira, Confluence, Microsoft Project or equivalent will be valued.
• Advanced professional English – minimum C1 level.
• Professional Spanish.
• Nice to have
• Experience in Artificial Intelligence, automation, digitalisation or technology transformation projects.
• Experience related to Customer Journey / Digital Journey initiatives.
• Experience in Business Change, Operational Excellence or process and systems transformation projects.
• Previous experience within Insurance / Brokerage.
• Additional exposure to industries such as Banking, Pharma or Industry.
• Lean / Operational Excellence knowledge.
• Experience working within international and multicultural environments.

Key competencies

• Strong analytical and structured thinking.
• Excellent communication skills with stakeholders at different levels.
• Stakeholder management.
• Organisation and prioritisation.
• Problem-solving mindset.
• Ability to turn complex business needs into clear and actionable requirements.
• Autonomy and ability to operate effectively within multidisciplinary projects.
• What do we offer?
• The opportunity to participate in a strategic transformation project within a multinational organisation.
• Exposure to an AI-driven Digital Journey implementation.
• International environment with interaction across Business and Technology functions.
• Permanent contract.
• Hybrid working model.

Sobre Winning Consulting

En Winning Consulting ofrecemos servicios de consultoría, formación, recruitment y research, apoyando a nuestros clientes en el desarrollo de soluciones innovadoras y sostenibles.

Trabajamos aplicando pensamiento científico y metodologías contrastadas para generar valor medible en proyectos de transformación digital, tecnológica y organizativa.