Senior Associate - Operations

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact.

With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Invoice ProcessingProcess vendor invoices accurately and within agreed turnaround times.Validate invoice details against purchase orders, contracts, and goods receipt records.Resolve invoice exceptions and discrepancies through coordination with vendors and internal stakeholders.Ensure compliance with tax regulations (GST, VAT, TDS, etc.) and company policies.Vendor ManagementRespond to vendor queries and payment-related issues.Reconcile vendor statements and resolve aged items.Maintain positive vendor relationships through timely issue resolution.Support vendor master data maintenance and validation.Payment ProcessingPrepare payment proposals and monitor payment schedules.Review and validate payment batches before execution.Ensure adherence to payment controls and approval matrices.Monitor blocked invoices and expedite resolution.Reconciliation & ReportingPerform AP account reconciliations and aging analysis.Support month-end and year-end closing activities.Prepare operational and management reports.Track KPIs such as Invoice TAT, First Pass Yield, SLA Compliance, Aging, and Exception Rate.

Bachelors Degree