Commercial Transformation Manager

Location: ESP - Madrid, Castellana

Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

We are looking for a Commercial Transformation Manager to join our team.

Role purpose

The Commercial Transformation Manager will lead strategic projects across the Go-To-Market organization. The role will turn strategic objectives into executable plans, align senior stakeholders around decisions and outcomes coordinate internal and external partners, and ensure that initiatives are delivered, adopted and transitioned into the permanent operating model.

Key responsibilities

• Lead commercial transformation projects from mobilisation through implementation and handover
• Translate strategic objectives into clear outcomes, scope, milestones, workstreams and success measures
• Coordinate stakeholders across Revenue Operations, Sales, Marketing, Customer Success, Technology, Finance, Enablement, and external partners
• Establish governance, ownership, dependencies, risks and escalation paths, ensuring that decisions and actions are closed on time
• Manage internal and external delivery partners and coordinate contributions across multiple workstreams
• Track delivery against scope, timing, budget, quality and business outcomes, escalating issues early
• Lead change readiness, communications, adoption and handover
• Capture lessons learned and strengthen the repeatable playbook for acquisitions and special projects

Required experience and capabilities

• 5–12 years of experience in transformation, programme management, consulting, Commercial Operations, Revenue Operations or post-merger integration
• Demonstrated experience delivering complex, cross-functional initiatives with measurable business outcomes
• Strong project and programme management discipline and executive reporting
• Experience influencing senior stakeholders without relying on direct authority
• Ability to create structure, momentum and accountability in ambiguous environments
• Strong understanding of Marketing, Sales, Customer Success and GTM operating models
• Analytical, outcome-oriented and comfortable challenging stakeholders constructively

Team player attitude

Preferred background

• Experience in a global B2B, technology, consulting or PE-backed transformation environment
• Experience leading post-merger integration or commercial technology implementation
• Experience with CRM, marketing automation, customer success, data or analytics programmes
• Experience designing governance models, operating rhythms and transformation playbooks

What success looks like

• Projects delivered against agreed outcomes, timing and scope
• Fast resolution of cross-functional decisions and dependencies
• Clear accountability across the business, Revenue Operations, Technology and delivery partners
• Strong adoption by commercial users and operating teams
• If you think that you have the needed requirements click on the apply button to join us and #bethedifference. If making a difference matters to you, then you matter to us.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or any other protected status, in accordance with local regulations.

#Li-Hybrid

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Additional Locations: ITA - Milan, Via Bisceglie, ESP - Barcelona