IS Business Analyst

USNR, a leading manufacturer of sawmill equipment with divisions located throughout the U.S. and Canada. We are seeking a Business Analyst who enjoys solving business problems and partnering with stakeholders to improve processes, systems, and business outcomes. The role focuses on understanding business needs, analyzing and refining processes, and helping deliver practical solutions that support organizational goals.

The ideal candidate is curious, adaptable, and comfortable managing multiple initiatives in a dynamic environment. They ask thoughtful questions to understand the “why” behind a request, quickly learn new business processes, and balance thorough analysis with a pragmatic, action-oriented approach. Working closely with both business and technical teams, they can move project forward, make informed decisions, and help guide solutions from concept through implementation.

Salary Range: $85k-$105k

Key Responsibilities

• Partner with stakeholders to understand business needs, gather requirements, and identify opportunities for process and system improvements.
• Ask thoughtful questions to understand the goals, challenges, and underlying business drivers behind requests.
• Analyze business processes and workflows, recommending practical solutions that improve efficiency and business outcomes.
• Translate business requirements into clear process changes, system enhancements, and functional specifications.
• Evaluate system capabilities and identify opportunities to better support business objectives.
• Configure and support system solutions that align with business requirements and operational needs.
• Develop and execute test scenarios to validate new processes, system changes, and enhancements.
• Identify, document, and help resolve issues, ensuring solutions meet business requirements and perform as expected.
• Facilitate user acceptance testing and support successful solution deployment and user adoption.
• Document requirements, processes, solutions, and key decisions.
• Collaborate effectively with business and technical teams to drive initiatives from concept through implementation.
• Manage multiple priorities simultaneously and adapt to evolving business needs in a fast-paced environment.

Required Skills & Qualifications

• 3+ years of experience in business analysis, process improvement, systems administration, or a similar role.
• Strong ability to understand, analyze, and improve business processes and workflows.
• Ability to gather requirements, ask effective questions, and translate business needs into practical solutions.
• Experience supporting the delivery of system enhancements, including requirements definition, solution validation, testing, and user adoption.
• Strong analytical and problem-solving skills, with the ability to balance attention to detail and timely decision-making.
• Excellent verbal and written communication skills, with the ability to collaborate effectively with both business and technical stakeholders.
• Comfortable managing multiple priorities and adapting to changing business needs in a fast-paced environment.
• Self-motivated, curious, and able to work independently while knowing when to seek input or clarification.

Preferred Skills & Qualifications

Experience with ERP/CRM systems (e.g., Dynamics 365).

Experience developing and executing test plans, user acceptance testing, or solution validation activities.

Understanding of manufacturing, operations, or related business processes.

Familiarity with APIs, integrations, and data structures.

Compensation: $85k-105k DOE

USNR is pleased to offer the following benefits to our full-time employees:

Medical, dental, and vision insurance available to employees and their dependents on the 1st of the month following date of hire

Optional flexible spending accounts (FSA) and health savings account (HSA)

Company-paid basic life and short-term disability insurance with employee-paid options for additional life insurance and long-term disability

Up to $300 per year in wellness activity reimbursement

401k employer match contribution at 50% of your contribution percentage, up to a total of 5%

Up to 96 hours of Paid Time Off (PTO) accrued per year with no waiting period to use accrued time

8 paid scheduled holidays and 1 paid floating holiday per calendar year

Up to $5,250 per year tuition reimbursement for continuing education

Annual reimbursement for safety boots and safety glasses

This job posting is not meant to be an all-inclusive list of duties, responsibilities, and activities. It is intended to provide a summary of the position’s general scope and function within the company. Duties, responsibilities, and activities may change at any time with or without notice.

Any offer of employment is contingent on the successful completion of a background investigation and drug screen.

To learn more about our company, and the products and services we provide, please visit www.usnr.com.