Workday Technology/Software

Director, Customer Success - EMEA South

Paris, France In person Full-time

Location: France, Paris

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm.

We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Customer Success is a key role to ensure Workday’s customer happiness and success. In this role, you will be a key player in supporting our customers on their Workday journey. CSM’s are advisers and facilitators to our customers, partnering with Services and Product management to help customers achieve maximum value from Workday.

They are responsible for leading a number of customers, supporting them through regular checkpoints and developing important relationships representing Workday offering to our clients in collaboration with our Customer base team. You are part of a phenomenal Services team, working across the Continental Europe region, having great control of your own schedule and customer interactions.

Job description provided by Workday.
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