Req Id

871 Job Location

Dartmouth, NS, CAN, B3B 0L9

Employment Type

Fulltime

Posting Start Date

10/5/26

Posting End Date

11/3/26

About the Workers’ Compensation Board of Nova Scotia

The Workers’ Compensation Board of Nova Scotia (WCB) is the province’s provider of workplace injury insurance. We inform and inspire Nova Scotians in the prevention of workplace injury. But if it occurs, we support those whose lives it touches by championing a timely return to safe and healthy work. We also provide caring, compassionate support in the wake of workplace tragedy. Our employees describe the culture as Collaborative, Evolving, Service-Minded and Team-Focused.

About the Role

Delivery Leadership & Product Direction

Lead and manage a cross-functional delivery team.

Provide clear direction, priorities, and decision-making across the team.

Partner closely with the Product Owner and the Business Excellence team to ensure production stability, incident management alignment, and continuous service improvement, all while ensuring alignment between business stakeholders, delivery teams, and operational support functions.

Development & Delivery Execution

Oversee delivery of:Product enhancements to improve functionality, usability, integration, and automation across the Guidewire platform
Guidewire Cloud (Ski) releases, including planning, impact analysis across all modules, regression scope, and coordinated rollout
Defect resolution and bug fixes, ensuring prioritization aligns with business impact, regulatory requirements, and production stability
Lead backlog refinement, sprint planning, and acceptance criteria definition
Ensure continuous delivery through effective collaboration with development, QA, and DevOps
Balance new feature delivery with technical debt reduction and platform health

Technical Oversight

Maintain strong understanding of Guidewire Cloud architecture across all core applications.
Collaborate with key technical resources within WCB and DevOps teams on:
Integration patterns between ClaimCenter, PolicyCenter, BillingCenter, and external systems
Environment strategy and release management
CI/CD pipelines and deployment automation
Ensure solutions meet enterprise standards for security, architecture, scalability, and reliability

Key Partner Management

Partner with business leaders across Claims, Policy, Billing, and Customer/Contact domains.

Act as the bridge between technical delivery teams and non-technical partners. Communicate roadmap progress, risks, and delivery outcomes effectively.

Quality & Continuous Improvement

Collaborate with QA and other key technical resources, to define and enforce quality standards.

Ensure strong testing strategy across

Functional

Integration (especially cross-module flows)

Regression for Guidewire releases

Drive improvements in

Release quality
Production stability
Delivery predictability

Team Structure

Lead and collaborate with

Project Manager

Business Analysts

Developers (Guidewire / Integration)

DevOps Engineers

QA Lead & QA Analysts

Business Excellence team

Project Management Office

3rd Party technical resources for project and enhancement work

Other key areas of the business as required.

Your Experience & Skills

Bachelor’s Degree in Computer Science, Information Technology, or a related field; and

A minimum of five years’ related experience in Technical Product Management; three of which involved demonstrated experience in: Guidewire or other insurance applications, working in the Cloud environment, understanding of insurance domains, and a leadership capacity or role.

Technical Skills

Strong understanding of

Integrations and data flows
APIs and event-driven integrations
Cloud-based delivery models
CI/CD and DevOps practices

Project Management

Ability to engage deeply with other Information Technology teams and resources and guide technical decisions

Interpersonal Skills

Strong leadership and ownership mindset
Excellent communication and presentation still with technical resources, key business partners, and executive leadership
Ability to manage competing priorities and drive outcomes

Assets

Guidewire certification
Exposure to digital transformation or AI in insurance suites
Experience with SmartCOMM Cloud (Smart Communications) or similar customer communications management (CCM) platforms

Experience with ProNavigator

Perks of Joining Our Team

Flexibility/Hybrid work model

Comprehensive Benefits Plan

Ongoing professional development opportunities

Employee Referral Program

A passionate team and a supportive work environment

Application Details

Please use the Apply Now button to fill out your Candidate Profile and submit your application for the job opening. Job applications are accepted until 11:59 PM on the close date of the posting.

Accommodation Request

WCB Nova Scotia is an equal opportunity employer that is committed to working with job candidates and employees to request reasonable accommodation in a confidential manner. To request accommodation, please contact the Human Resource team by email at [email protected]. All information received will be kept confidential.

To learn more about the Workers' Compensation Board of Nova Scotia, navigate to the About Us section of our website.

Manager, Guidewire