Administrator, Systems

About this opportunity

At Yarra Trams, we connect Melbourne's communities by delivering safe, reliable and world-class public transport services. We are seeking a motivated and analytical Administrator, Systems to join our Infrastructure team on a 6-month fixed-term contract.

This is an excellent opportunity for a systems and data professional who enjoys turning complex information into meaningful insights, improving business processes, and supporting critical operational systems. You will work across a range of technologies and stakeholders, helping to optimise reporting, data governance, system performance, and business intelligence capabilities.

In this role, you will

• Maintain and enhance business intelligence tools, including Power BI and Tableau.
• Develop reports, dashboards and self-service reporting solutions to support business decision-making.
• Monitor and manage data platforms and data governance processes.
• Support and improve Maximo system functionality, data quality and user adoption.
• Conduct data analysis, validation and quality assurance activities across multiple data sources.
• Create, maintain and improve analytical frameworks, reports and visualisations.
• Monitor and report on key business performance indicators and franchise reporting obligations.
• Provide technical and data support to Infrastructure stakeholders.
• Develop training materials and deliver user training sessions for business users.
• Coordinate and manage service requests through established service management processes.
• Collaborate with internal teams and external stakeholders to identify opportunities for process, system and reporting improvements.
• Contribute to system architecture planning, technology roadmaps and continuous improvement initiatives.
• Support business planning activities through analysis of operational, economic and industry trends.
• This role offers the opportunity to work with a broad range of technologies including Power BI, Tableau, SQL Server, Azure Data Platform, Maximo, ArcGIS and Smartsheet, while partnering with stakeholders across the business to deliver data-driven outcomes.

About you

You are a curious and solutions-focused professional with strong analytical skills and a passion for systems, data and continuous improvement. You can confidently work with large and complex datasets, communicate insights to a wide range of audiences, and build strong relationships with both technical and non-technical stakeholders.

To be successful in this role, you will bring

Qualifications and Certifications

• Tertiary qualifications in Information Technology, Engineering or a related discipline, or equivalent demonstrated experience.
• ITIL certification.
• Power BI certification.

Skills and Experience

• Proven experience developing reports and dashboards using Power BI, Tableau and/or Business Objects.
• Experience supporting and improving enterprise systems, ideally including Maximo.
• Strong understanding of Microsoft technologies, including SQL Server and Azure Data Platform.
• Experience managing data catalogues, data governance processes and access permissions using tools such as Microsoft Purview or Unity Catalog.
• Knowledge of data warehousing and business intelligence methodologies, including Kimball principles.
• Experience conducting analysis of complex and business-critical data and reporting.
• Strong problem-solving and analytical capabilities with excellent attention to detail.
• Ability to communicate data insights and recommendations clearly to diverse stakeholder groups.
• Experience working within ITIL and DevOps environments, preferably using Azure DevOps.
• A collaborative and customer-focused approach, with a commitment to continuous improvement.
• Applications close: 20 October 2026