System Proposal Engineer

Location: YIL_Bangalore SATP (5th Floor)-Corporate Office

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

RESPONSIBILITIES

◆ Sales Opportunities Creation

Identify potential customers by obtaining information, referrals, and recommendations from existing customers.

◆ Document Preparation

Prepare moderately complex documents using a variety of applications for technology devices such as standard office software. Also responsible for gathering and summarizing data for reports.

◆ Receiving Visitors

Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.

◆ Business Meetings/Events Arrangement

• Schedule appointments, make arrangements for meetings and conferences, and organize travel plans following instructions to ensure more senior colleagues or a senior executive make best use of their time.
• ◆ Request for Bid Solicitation/Proposal/Tender Response
• Gather information and resources to assist in the drafting of standardized tenders/proposals in response to bid solicitations/request for proposal/tender.

◆ Product/Service Information

Provide advanced product/service information and respond to basic customer questions about the product/service.

◆ Administration

Produce, update and provide best practice support on MS documents, databases and other departmental systems to support the work of more senior colleagues. Tasks could include purchasing materials, entering budgetary information, time and expense recording and similar.

◆ Operational Compliance

Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

◆ Personal Capability Building

Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

Behavioral Competencies

◆ Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.

◆ Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.

◆ Tech Savvy

Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.

Skills

◆ Verbal Communication

Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.

◆ Computer Skills

Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.

◆ Masters Service Conversations

• Works at an intermediate level to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works with guidance.
• ◆ Policy and procedures
• Works with guidance (but not constant supervision) to develop, monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives.

◆ Assessment

Works with guidance (but not constant supervision) to analyze data from multiple sources to draw appropriate conclusions and make suitable recommendations.

◆ Builds Customer Loyalty

Works at an intermediate level to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organization's ability. Typically works with guidance.

◆ Builds Rapport

• Works with guidance (but not constant supervision) to quickly and effectively establish trust within the buying centers in the client’s organization.
• ◆ Knows the Buying Influences
• Works with guidance (but not constant supervision) to accurately identify and understand the key buying influences pertaining to an opportunity.

◆ Manages Buyer Indifference

Works with guidance (but not constant supervision) to acknowledge and ask questions to understand the circumstances surrounding client indifference.

◆ Numerical Skills

• Uses an understanding of numerical concepts to perform mathematical operations such as report analysis with guidance (but not constant supervision).
• ◆ Planning and Organizing
• Works with guidance (but not constant supervision) to plan, organize, prioritize and oversee activities to efficiently meet business objectives.

◆ Prospecting

Works with guidance (but not constant supervision) to identify ideal potential clients.

◆ Qualifying

Works with guidance (but not constant supervision) to spend the appropriate time for the size and potential of each opportunity.

◆ Questions Strategically

Works with guidance (but not constant supervision) to uncover clients’ explicit needs and/or unforeseen opportunities and challenges.

◆ Strengthens Customer Connections

Works at an intermediate level to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works with guidance.

◆ Understands Buying Influencer Needs

Works with guidance (but not constant supervision) to quickly and accurately define the needs of the key buying influencers.

◆ Commercial Acumen

• Applies understanding of the business environment and objectives to develop solutions with guidance but not constant supervision.
• ◆ Costing and Budgeting
• Works under guidance (but not constant supervision) to perform costing, budgeting and finance tasks.

◆ Managing Change

Works with guidance (but not constant supervision) to maintain high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.

◆ Negotiation

Negotiates under guidance (but not constant supervision) to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.

◆ Prioritizing

• Works at an intermediate level to prioritize components of a project, program, or portfolio work in context with risks, activities, stakeholders, etc. across the life of the project or program. Typically works with guidance.
• ◆ Requirements Elicitation and Facilitation
• Works at an intermediate level to lead facilitated sessions for requirements elicitation, focus groups, and user acceptance testing. Typically works with guidance.

◆ Verify Requirements

• Works at an intermediate level to create the rules for requirements and design quality, perform verification activities, and maintain quality control. Typically works with guidance.
• ◆ Writing skills
• Uses clear and effective writing skills with guidance (but not constant supervision) to express ideas, request actions and formulate plans or policies.

Education

Upper Secondary School

General Experience

Experienced practitioner able to work unsupervised (13 months to 3 years)

Managerial Experience

Very limited (0 to 3 months)

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

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