Translations Coordinator

About YPrime

At YPrime, we pioneer solutions that streamline the clinical trial journey, increasing certainty from study design to data lock. With a foundation built on decades of industry insight and expertise, we are inspired by the life-altering outcomes unlocked by clinical trials. Our dedication to quality is pivotal in propelling the groundbreaking endeavors of our partners, researchers, and investigators. With a technology platform that enables speed, flexibility, and certainty for large and emerging pharma companies alike, we provide eConsent, eCOA, IRT, and patient engagement solutions that solve with certainty in clinical research.

Responsibilities

• You'll work as part of a cross-functional team to establish and meet localization requirements and various study language deadlines
• You'll work in coordination with the Delivery team, assist with study design, and coordinate the initiation, review, and approval of study documentation
• You'll create and maintain Localization trackers, actively seeking out submission deadlines and site-open dates to ensure feasibility and prioritization of tasks
• You'll create and communicate realistic timelines and update along the way as necessary, providing timely status updates to both internal and external study teams
• You'll serve as an escalation point for any internally - or externally- reported localization updates or impediments
• You'll liaise with and manage the Translations Vendor to ensure various study deadlines are met for all applicable languages
• You'll use company software to export/import test for translation along with additional documents as necessary, ensuring Sponsor-specific considerations are communicated to all parties
• You'll participate in system ad-hoc testing, ensuring system design meets localization requirements.
• You'll work with the Operations team to proactively identify base system bugs and initiate system fixes
• You'll create, delegate, and manage individual language tasks on the Translation project management board, assigning and providing support to translations Assistants as required
• You'll manage and perform software releases in the development and validation environments
• You'll provide localized documents to Sponsors for approval and upload to internal document management software
• You'll work in coordination with the Project Management team and external study team to establish a plan for language deployment, prioritizing based on study requirements
• You'll initiate and manage localization testing to ensure accurate and timely deployment
• You'll prioritize workload whilst overseeing multiple projects simultaneously in a fast-paced environment, proactively monitoring and adjusting prioritization of language tickets and required

Skills

• Proficient in Microsoft Office Suite
• Top-notch verbal and written communication skills
• A passion for customer service and prior experience working in a customer-facing role

Tech-savviness

Attentiveness to detail

Excellent organizational skills

Education & Experience

• Bachelors Degree is preferred, or equivalent professional experience
• Foundational knowledge of the principles of the Software Development Lifecycle
• Prior experience in translation/localization, pharma/biotech, or CRO industry preferred
• Prior eClinical experience, specifically eCOA or EDC preferred
• What are the Perks?
• Flexible paid time off
• Comprehensive benefits package
• 401(K) with company match
• Friendly, smart, passionate, and hardworking coworkers
• Opportunities for professional growth and advancement