Solution Engineer

Company Overview

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

As a rapidly growing global provider of IT solutions, we’ve expanded from Seattle to Sydney and beyond – with reach in over 80 countries around the world. Today’s top brands count on Zones and our world-class partners – Microsoft, Apple, Cisco, Dell, Lenovo, and more – to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification.

At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

Position Overview

As a Data Storage and Hyperconverged Engineer, you will be responsible for performing both pre-sales and post-sales functions to meet department objectives. This position offers the best of both worlds with limited travel while maintaining engineering expertise in your area of technology. Responsibilities include but are not limited to the following:

Understand customer requirements and work closely with team members to design complete and fully integrated services. Implement storage platforms and hyperconverged infrastructure, scope new or replacement systems, accurately develop storage requirements and scope hardware based on requirements. Participate in occasional customer meetings, define level of effort, and document your solution. Understanding of delivery approach if crucial to project success, incorporating the design into an appropriate delivery model to maximize efficiency and reduce risk is key. Part of designing the delivery model is identification of the appropriate resources and technology to fit customer requirements.

The Data Storage and Hyperconverged Engineer will also lead technical sales efforts focused in your subject area while understanding details required to implement complex designs in a variety of environments. You’ll also be responsible for active participation in the planning and support of the Zones nfrastructure infrastructure service offerings to deliver high-quality solutions to Zones customers and ensure that the provided technical designs are consistent with business objectives and industry best practices. This unique experience will also expose the successful candidate to technology beyond their expertise, promoting professional growth and possible advancement opportunities.

Key Responsibilities

• The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The Data Storage and Hyperconverged Engineer is primarily responsible for:
• Lead Solution Sales effort which includes;
• Contribute level of effort and subject matter expertise that will be used in responses to customer RFPs and technical solution components of SOW.
• Create solutions to solve critical business initiatives and provide supporting documentation to recommended solution.
• Establish and maintain strong relationships with key partners
• Participate in the planning, design, and implementation of solution primarily in data storage and Hyperconverged Infrastructure
• Prepare high-level design documents and presentations that clearly describe design principles, including the rationale and potential implications of decisions/options
• Conduct design sessions, customer presentations and occasional end-user training
• Have an active contributor role in the technical strategy for nfrastructure offerings relating to data storage and Hyperconverged Infrastructure.
• We are seeking candidates with the following experience and skills

Mandatory

Bachelor’s degree in Information Technology, Computer Science, or a related field required; Master’s degree preferred

5 or more years of experience in IT Service Delivery

Advanced knowledge in the following areas

• Data center, storage and Hyperconverged Infrastructure
• IT infrastructure and operations management
• Ability to interface with executive level customers, achieve buy-in and support for initiatives
• Superior organizational skills and the ability to effectively multi-task
• Ability to effectively perform in a team environment
• Professional attitude and demeanor towards clients, partners and peers
• Excellent written and verbal communication skills
• Ability to work weekends and/or off hours as necessary to meet clients’ needs
• Ability to travel an average of 25% of scheduled hours, with occasional overnight travel

Required Technical Skills

• Advanced understanding of various storage platforms, network attached storage and storage attached networks (NAS/SAN):
• Dell, EMC , HPE , NetApp , Nutanix , Cisco
• Advanced understanding of various Hyperconverged platforms and architectures:

Dell EMC VxRail

Nutanix

Cisco Hyperflex

HPE Simplivity

• Proficient understanding of basic networking and segmentation
• Proficient with various replication, backup, and DR solutions and architectures
• Working knowledge of VMware and/or Hyper-V
• Understanding of cloud-based storage services

Desired Technical Skills

• Advanced understanding of Windows Operating systems, Active Directory, Virtualization, and Microsoft’s suite of System Center Products.
• Understanding of cloud-based storage services, to include, Azure AD, Intune, Azure IaaS and Microsoft’s Modern Device Management offerings.
• Understanding of AirWatch and Amazon Web Services is a plus.
• Advanced knowledge of data communications equipment.
• Working knowledge of Citrix is a plus.
• At Zones, we take great pride in offering a full spectrum of comprehensive, flexible benefit programs to our employees:
• Medical/dental/vision coverage
• 401(k) plan with matching provision
• Life insurance

Paid Time Off (PTO)

Financial protection benefits

Group discounts & perks

Wellness programs

And more

Zones is also proud to be a certified Minority Business Enterprise (MBE), Corporate Plus member of the Northwest MSDC (Minority Supplier Development Council), and Equal Employment Opportunity Employer (EEOE) committed to diversity and inclusion. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, sexual orientation, national origin, age, citizenship, marital status, disability, gender identity or Veteran status.

We offer employment and advancement opportunities to every applicant.

Come join our team. Let’s talk.