The
- Head of Vendor Management and Outsourcing is responsible for defining and
- executing the Bank’s vendor strategy framework and leading end-to-end
- commercial, contractual, and regulatory vendor management activities. The role
- acts as the Finance-led control tower across the vendor lifecycle, ensuring
- financial discipline, contractual control, and regulatory compliance while
- optimizing vendor value and supporting outsourcing decisions.
Your next challenge
- Define and maintain vendor segmentation (strategic / critical / commodity) and steer the vendor portfolio.
- Act as the Outsourcing Activity Manager and represent the Bank towards the Regulator on outsourcing.
- Support outsourcing and make-or-buy decisions and monitor vendor concentration and exposure.
- Own budgeting, forecasting, cost control, benchmarking and value realization for vendor spend.
- Establish and maintain comprehensive reportings, leveraging data analytics to drive decision-making, monitor performance, and provide actionable insights.
- Lead contract negotiation, lifecycle management, renewal and commercial governance.
- Act as primary commercial face to vendor and manage relationships with strategic vendors and group entities.
- Ensure compliance with DORA, EBA and CSSF requirements and maintain outsourcing register.
- Establish end-to-end vendor lifecycle governance and coordinate with CIO, Procurement, Legal and Risk.
- Lead change management initiatives related to vendor and outsourcing processes, and educate internal stakeholders on best practices, regulatory requirements, and risk awareness.
- Foster a culture of continuous learning, provide mentoring and coaching to team members, and promote knowledge sharing and best practices within the team.
- Maintain strong first‑line operational risk controls by overseeing vendor, facility and infrastructure processes, ensuring compliance with internal policies and escalating operational or safety risks.
Job description provided by Banque Internationale à Luxembourg.
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