- The Sales Operations Manager partners directly with the SVP
- of Sales to optimize, scale, and enhance the sales organization with a strong
- focus on supporting hyperscale data center customers and general
- channel partners. This role is responsible for delivering data‑driven
- insights, operational rigor, and scalable processes that improve sales
- effectiveness, forecasting accuracy, deal execution, and customer experience
- across complex, high‑value sales cycles.
- The ideal candidate is highly analytical, operationally
- disciplined, and comfortable operating at the intersection of sales strategy,
- systems, and execution in a fast‑paced B2B environment.
Key Responsibilities
Sales Strategy & Execution Support
- Act as
- a strategic advisor to the SVP of Sales, translating sales strategy into
- scalable processes, tools, and metrics
Support
sales organization alignment for hyperscale data center customers,
including long, complex deal cycles and multi‑stakeholder engagements
Ensure
channel sales motions are clearly defined, measurable, and effectively
supported
Sales Operations & Process Optimization
- Design,
- implement, and continuously improve end‑to‑end sales processes including
- lead‑to‑opportunity, pricing, quoting, contracting, and order management
Standardize
sales workflows to support hyperscale, OEM, and channel‑driven business
models
Identify
bottlenecks and inefficiencies and drive cross‑functional resolution
Data, Analytics & Forecasting
Own
sales reporting, dashboards, KPIs, and business insights across direct and
channel sales
Deliver
accurate pipeline management, forecasting, and revenue performance
analysis
Provide
actionable insights on deal health, win/loss trends, customer
concentration, and sales productivity
Support
territory planning, quota modeling, and coverage optimization
Systems & Tools Enablement
Serve
as the primary owner or key stakeholder for CRM and sales technology
(e.g., Salesforce, CPQ, analytics tools)
Drive
adoption, data quality, and continuous improvement of sales systems
Partner
with IT, Finance, and Operations on system integrations and enhancements
Channel & Partner Operations
Support
development and execution of channel programs, incentives, and partner
performance metrics
Ensure
visibility into channel pipeline, bookings, and forecast accuracy
Enable
consistent deal registration, pricing governance, and compliance
Cross‑Functional Leadership
Work
closely with Finance on forecasting, revenue recognition alignment, and
planning cycles
Partner
with Marketing, Product Management, and Operations to ensure sales
readiness and execution
Support
pricing strategy, discount governance, and deal approvals
Job description provided by Senneca Holdings.
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