Senior Research & Planning Analyst

• Department: Institutional Research
• Location: District Administration
• Reports To: Executive Director, Institutional Research
• Recruitment Type: External/Internal
• Requisition ID: req7515
• Employment Type: Administration and Professionals
• Union Position: Non-Union
• Work Schedule: Standard College Hours: M-F, 8:30am-5pm
• Number of Openings: 1

SUMMARY

Responsible for providing research and analysis that informs and measures the outcomes of the College’s strategic plan. Provides data and research support to student success initiatives and other institutional strategic projects. Advances the College business intelligence environment, leads the use of national survey results College-wide, and assists in the tracking of College process improvements.

DUTIES AND RESPONSIBILITIES

Provides leadership for the Office of Institutional Research in the absence of or at the direction of the Executive Director.

Contributes to the development and execution of all phases of research and evaluation projects, including design, implementation, analysis and report preparation to support the College research agenda.

Manages the College's participation in national surveys, including design, administration and preliminary analyses. Serves as IPEDS keyholder; organizes the collection and submission of IPEDS reporting.

Provides leadership and consultation in the development, creation and monitoring of strategic performance indicators for the College including measuring the impact and effectiveness of strategic initiatives.

Supports data needs of College-wide grants management staff.

Responds directly to data requests or delegates requests to data analysts, as appropriate, from College executives, leadership, campuses and employees.

Supports the Executive Director of Institutional Research in presenting survey data to constituents, discussing implications of findings, and establishing new action items and metrics.

Collaborates with the Executive Director of Institutional Research and leaders at all levels of the College to define process management measures to support institutional accountability and continuous improvement; monitors and communicates progress on identified measures.

Serves as key team member in supporting College-wide business intelligence priorities.

Develops and maintains Power BI Dashboards and Ellucian Insights reports to expand the College's business intelligence analytic environment.

Supports College-wide data governance efforts, including defining data standards and definitions, documenting data sources, and promoting data quality, integrity, and appropriate use.

Researches and stays current on best practices, emerging trends, and technology in higher education and provides recommendations that support the College’s strategic plan.

Performs other related duties as assigned.

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Bachelor’s degree in related field.
• Minimum of four (4) years of experience in extracting data from databases, conducting research, and preparing analyses.
• Experience developing interactive dashboards in Microsoft Power BI, Tableau, or similar dashboarding software.
• KNOWLEDGE, SKILLS, and ABILITIES
• Knowledge of basic statistics, computer software and information storage systems.
• Highly developed competencies in the use of Structured Query Language (SQL) to extract actionable data from a complex database.
• Experience with relational databases, SQL, query/report building tools, and business intelligence tools.
• Experience defining and developing metrics for strategic planning, process management and other continuous improvement efforts.
• Proficiency in data query methods and ability to perform detailed analyses.
• Demonstrated ability to use technical skills to synthesize and transform data to produce quality reports and executive summaries.
• Proven ability to exercise critical judgment, problem solving, and creativity in designing reports and analytic solutions.
• Extensive knowledge of Microsoft Office applications (Excel, Word & PowerPoint).
• Exceptional analytical, planning and organizational skills and demonstrated ability to multi-task and manage detail with a high degree of accuracy.
• Excellent interpersonal, oral, and written communication and presentation skills.
• Ability to relate and work collaboratively with individuals at all levels.
• Sensitivity to respond appropriately to the needs of the college community.

COMPETENCIES

CRITICAL COMPETENCIES

Service Focus

Communication

Quality of Work

VERY IMPORTANT COMPETENCIES

Continuous Improvement

Collaboration

IMPORTANT COMPETENCIES

Adaptability

Time Utilization

PREFERRED QUALIFICATIONS

(Or equivalent job-related experience providing the necessary knowledge, skills, and abilities to perform the functions of this position proficiently)

EDUCATION AND EXPERIENCE/TRAINING

• Master’s degree in a related field.
• KNOWLEDGE, SKILLS, and ABILITIES
• Experience or coursework in statistics and/or research planning, design and methodology.
• Experience with forecasting and predictive analytics.
• Experience with Microsoft Power BI.
• Direct experience providing strategic analysis/institutional research for higher education organizations.
• Experience with Banner (Ellucian) information system.
• Experience with Ellucian Insights.

PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)

The work is performed in a normal, professional office environment.

The work area is adequately lit, heated and ventilated.

Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.

Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

Target Starting Salary Range: $75,000 to $80,000

The final offer for the successful candidate is targeted to fall within this range but will be based upon an assessment of internal equity, the unit’s available budget, and the candidate’s qualifications in relation to the minimum and/or preferred job requirement(s).

Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.