Senior Administrator - Investor AML/KYC

ROLE OVERVIEW

PURPOSE OF JOB

• Based in Mauritius, the Senior
• Administrator supports JTCL in carrying out defined investor due diligence,
• ongoing monitoring and investor registration activities under an approved
• intra-group outsourcing arrangement. The role independently manages assigned
• files of appropriate complexity, completes accurate and well-evidenced
• operational analysis, supports junior colleagues and escalates material matters
• to the Assistant Manager. All activities must be performed within JTCL’s
• approved procedures, access rights and instructions. JTCL retains
• accountability, control, oversight and final decision-making authority for the
• outsourced activities.

MAIN RESPONSIBILITIES AND DUTIES

• Manage assigned investor onboarding, review, remediation and static-data cases within agreed service levels.
• Review AML/KYC information and supporting documents against investor type, risk-based requirements and Luxembourg standards.
• Identify investors, beneficial owners, controlling persons, authorised signatories and related parties.
• Support checks on identity, ownership and control, relationship purpose, and source of funds/wealth where required.
• Perform sanctions, PEP, adverse media and other risk screening using approved tools.
• Investigate potential matches, document outcomes and escalate unresolved or material alerts promptly.
• Prepare clear, complete and auditable case files, recommendations and escalation summaries for review.
• Communicate with approved internal and external contacts to obtain outstanding information and resolve routine queries.
• Maintain accurate records of work performed, evidence reviewed, conclusions, approvals and outstanding actions.
• Support workflow monitoring, reporting, quality metrics, incident reporting and Luxembourg oversight queries.
• Provide day-to-day guidance to Administrators and perform peer or first-line quality checks where assigned.
• Escalate complex cases, high-risk factors, suspected falsification, critical KYC gaps, data issues, breaches, backlogs and service risks without delay.
• Protect confidential information and personal data using only approved systems, access and communication channels.
• Support procedure updates, training, audit requests, business continuity testing and approved process improvements.
• Perform other duties within the approved outsourcing scope as assigned.
• Work strictly within the approved outsourcing scope, authority levels and procedures.
• Do not waive mandatory requirements or make unapproved process changes.
• Do not make final decisions on investor acceptance, AML clearance, risk overrides, EDD, sanctions, restrictions, suspicious activity or regulatory reporting.
• Refer exceptions, judgement-based matters and material findings to the Assistant Manager for escalation where required.
• Ensure final approvals, exceptions and instructions are traceable to an authorised Luxembourg approver.

ESSENTIAL REQUIREMENTS

• At least three years’ relevant experience in investor AML/KYC, transfer agency, fund administration or a similar regulated financial services environment.
• Degree or equivalent professional qualification, ideally in law, compliance, finance, business administration or a related field.
• An AML/KYC qualification such as ACAMS or ICA is desirable.
• Practical experience in investor onboarding, periodic and trigger-event reviews, remediation, screening and registration of investors and related parties in a core transfer agency system.
• Sound knowledge of Luxembourg AML/CFT and counter-proliferation financing principles, sanctions, PEP and adverse media screening, beneficial ownership, source of funds and source of wealth, and the risk-based approach.
• Understanding of common fund structures and investor types, including individuals, corporates, partnerships, trusts, foundations, regulated financial institutions, pension arrangements and investment funds.
• Experience applying maker-checker controls, maintaining auditable records and delivering work to defined quality and service standards.
• Ability to analyse complex information, identify inconsistencies and prepare concise, evidence-based recommendations and escalations.
• Strong organisation, prioritisation, communication and stakeholder-management skills.
• Excellent written and spoken English, strong Microsoft Office skills, and ideally experience with specialist AML and transfer agency systems.
• High standards of integrity, confidentiality, attention to detail and accountability.
• Ability to guide junior colleagues and manage high volumes and competing deadlines without compromising quality or control standards.

OUR COMMITMENT TO

INCLUSION & WELLBEING

• JTC is committed to fostering a healthy,
• inclusive organisation where all individuals feel welcome and feel able to
• participate in the workplace fully. We value different perspectives,
• backgrounds and lived experiences. This includes supporting employee wellbeing
• so that people feel equipped to thrive.