HR Generalist

The Human Resources Generalist supports the daily operations of the Human Resources department by accurately administering assigned HR processes and providing responsive service to applicants, employees, and leaders. This role performs operational responsibilities across recruitment, onboarding, employee records, HRIS administration, benefits, compliance, performance review support, and employee engagement. The Human Resources Generalist maintains accurate and confidential documentation, communicates established HR procedures, and escalates matters requiring policy interpretation or higher-level judgment to the Human Resources Generalist II or Director of Human Resources.

Education & Training

Bachelor’s degree in Human Resources, Business Administration, or a related field is required.

Licenses / Certifications

Notary, SHRM-CP, aPHR, or PHR certification preferred

Experience

• 2+ years of experience in Human Resources or a related administrative role required
• Hands-on experience in multiple HR functions, including recruitment, benefits administration, employee relations, and compliance required
• Proficiency with HRIS and talent management systems required; Paycom experience preferred
• Prior experience in healthcare HR preferred
• Experience working with regulatory agencies in a hospital or HR setting preferred (e.g., CIHQ, Joint Commission)

Key Skills

• Excellent verbal, written, and interpersonal communication skills, with the ability to communicate effectively at all levels of the organization.
• Strong employee relations, relationship-building, coaching, conflict resolution, and problem-solving skills.
• Working knowledge of federal, state, and local employment laws and regulations, including FMLA, FLSA, ADA, and other applicable labor laws.
• Highly organized with exceptional attention to detail and a commitment to accuracy.
• Proven ability to manage multiple priorities, coordinate competing demands, adapt to changing business needs, and consistently meet deadlines in a fast-paced environment.
• Demonstrated ability to handle sensitive and confidential information with professionalism, discretion, and sound judgment.

Essential Duties & Responsibilities

• Perform primary source verification of licenses and certifications for employees, agency staff, and contracted providers. Maintain supporting documentation, enter certification information in the HRIS, monitor expiration dates, and follow up on required renewal documentation.
• Support the hiring process by coordinating position setup, job postings, applicant communications, background checks, drug screenings, reference verifications, offer documentation, and other required pre-employment activities.
• Facilitate HR onboarding and hospital orientation for new hires. Coordinate onboarding communications, new employee records, orientation materials, badges, system setup requests, and logistical arrangements with participating departments. Ensure timely and accurate completion of Form I-9 and other required new hire documentation.
• Maintain accurate and confidential employee records and update HRIS data, including new hire information, employment status changes, supervisor changes, certifications, benefit elections, and other assigned employee information.
• Assist in administering employee health and welfare benefit programs, including new hire enrollments, qualifying life events, open enrollment, COBRA continuation coverage, life insurance, and related benefit processes. Process assigned transactions, maintain documentation, respond to routine questions, and escalate complex eligibility, coverage, or compliance matters.
• Provide administrative support for the employee performance review process, including preparing and distributing evaluation materials, tracking completion, maintaining records, and communicating established timelines and requirements.
• Compile data, distribute required documents, maintain supporting records, and provide administrative assistance for assigned regulatory and compliance reporting activities. Assist with HR record reviews, file retention, and preparation of documentation for internal, accreditation, or regulatory review.
• Support employee engagement, recognition, wellness, and employee-experience activities as assigned, including event logistics, employee communications, recognition administration, and related ordering or coordination activities.
• Respond to routine employment-related inquiries from applicants, employees, and supervisors by providing accurate information regarding established HR policies, procedures, benefits, and programs. Refer policy interpretation questions and complex, sensitive, or employee relations matters to the Human Resources Generalist II or Director of Human Resources, as appropriate.
• Maintain current knowledge of applicable employment laws, organizational policies, HR procedures, and industry practices relevant to assigned responsibilities.
• Perform additional duties and special projects as assigned.