Quality Engineering Lead

Location: Bengaluru

Project Role : Quality Engineering Lead

Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.

Must have skills : ServiceNow IT Service Management (ITSM)

Good to have skills : NA

Minimum 7.5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary

As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating cross-functional planning and integrating various ecosystem components to enhance delivery speed and maintain high standards of quality throughout the application lifecycle. This role requires overseeing the development and execution of comprehensive testing strategies that align with business and functional requirements. The day also includes monitoring key performance indicators related to testing activities, managing test execution, and ensuring timely resolution of defects to support continuous improvement and successful project outcomes.

Roles & Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Drive continuous improvement initiatives to enhance testing processes and team efficiency.
• Mentor and support junior team members to foster professional growth and skill development.
• Coordinate with stakeholders to align quality objectives with overall project goals.

Professional & Technical Skills

• Must To Have Skills: Proficiency in ServiceNow IT Service Management (ITSM).
• Strong expertise in quality engineering principles and testing methodologies.
• Experience in developing and implementing end-to-end testing strategies.
• Ability to define and track key quality metrics to evaluate testing effectiveness.
• Skilled in defect management and resolution processes.
• Familiarity with ecosystem integration and multi-disciplinary team collaboration.

Additional Information

• The candidate should have minimum 7.5 years of experience in ServiceNow IT Service Management (ITSM).
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.

We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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