Location: Hong Kong, HK-AIA Hong Kong & Macau
Innovate and shape what comes next.
At AIA, your expertise, perspective and ideas can help us become a faster, simpler and more connected organisation while contributing to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on real-world challenges, collaborate with talented colleagues and turn technology, data and bold ideas into simpler experiences, smarter solutions and positive outcomes for our customers and communities.
Join us to create what comes next, grow through new experiences and extend your impact across Asia.
About the Role
Lead the Health TDA agenda for AIA Hong Kong and Macau, translating the Integrated Healthcare Strategy (IHS) into a prioritized portfolio of secure, scalable and customer-centric TDA capabilities. The role is accountable for strategy, investment, end-to-end delivery, value realization and operational readiness across health data, digital health journeys, healthcare administration, provider connectivity and AI-enabled solutions. Partner with business, clinical, operations, risk and ecosystem stakeholders to improve customer health outcomes, experience, efficiency and claims sustainability while maintaining strong governance, privacy, cybersecurity and regulatory compliance.
This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.
Roles and Responsibilities:
Job description provided by AIA Group.
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