Billing Specialist - India AR Delivery Hub

Location: Gurugram, HR, IN

Take on the role of Billing Specialist at Aristocrat’s India AR Delivery Hub, playing a key part in our accounting team. At Aristocrat, we strive to bring happiness to life with the power of play. Our environment is dynamic and collaborative, promoting growth both professionally and personally. We are dedicated to delivering world-class results for our B2B customers and ensuring responsible gameplay. Your work will be vital in preserving very high billing process standards across our global operations.

As a Billing Specialist, you’ll have the opportunity to contribute to both the Americas and APAC regions, ensuring flawless service alignment and supporting regional billing leads. You’ll work with a passionate and ambitious team dedicated to innovation and excellence. This is an exciting and outstanding opportunity for candidates looking to make a significant impact in a global organization!

What You'll Do

• Perform standard invoice creation, recurring billing, customer portal uploads, invoice distribution, and billing queue support.
• Process first-pass invoice corrections and standard credit/rebill activity where SOPs exist.
• Maintain billing documentation, status tracking, and SLA reporting.
• Raise complex billing issues, contract/pricing questions, and customer concerns to regional billing owners or AR Resolution.
• Follow billing SOPs, quality controls, and regional service requirements.
• Support cross-training and backup coverage across regional billing portfolios.
• Use approved AI-enabled and automated tools for billing queue management, invoice preparation support, portal upload tracking, documentation, and status reporting.
• Highlight billing discrepancies, process inefficiencies, and potential automation improvements to the Hub Manager and regional billing leads.

What We're Looking For

• Experience in billing, invoicing, accounts receivable, finance operations, or shared services.
• Strong attention to detail and ability to follow SOPs and controls.
• Experience with ERP systems, customer portals, and shared inbox/work queue processes preferred.
• Strong written communication and customer concern handling skills.
• Comfort using approved AI-enabled tools, workflow automation, dashboards, and standard efficiency applications to improve process accuracy, reporting, and scalability.
• This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.

Compensation Philosophy

We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.

Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

Specific details about compensation and benefits for this position will be discussed during the recruitment process.