Communications Manager

Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.

About the opportunity

Join a high-profile communications team that plays a critical role in protecting and enhancing Australia Post's reputation and employee experience. This opportunity will see you lead communications for a major enterprise-wide cultural program, partnering with senior stakeholders across the business to deliver engaging, meaningful communications that drive awareness, engagement and cultural outcomes. You'll operate at both a strategic and hands-on level, influencing leaders while bringing communication plans to life across a large and diverse workforce.

You’ll also

• Develop and execute communication strategies and plans that support key enterprise initiatives, including a major organisation-wide cultural program.
• Create engaging content across multiple channels, including email, Viva Engage, leader toolkits, presentations and enterprise communications.
• Partner with senior leaders and project teams to provide strategic communications advice, stakeholder engagement support and change communications guidance.
• Build trusted relationships across the business, ensuring communications are aligned, consistent and tailored to diverse audience needs.
• Collaborate with internal teams and external agencies to deliver high-quality communications that support successful program outcomes and employee engagement.

About you

You're a confident and adaptable communications professional who thrives in a fast-paced, complex environment. You enjoy building strong relationships, influencing stakeholders at all levels and balancing strategic thinking with hands-on delivery. With a collaborative approach and a strong focus on outcomes, you're comfortable navigating competing priorities while delivering high-quality communications that engage diverse audiences across a large organisation.

You'll also need

• Proven experience in internal or corporate communications, ideally within a large, complex and highly regulated organisation.
• Experience developing, delivering and evaluating communication plans for large-scale enterprise initiatives, culture programs or change projects.
• Strong stakeholder engagement and influencing skills, with the ability to advise senior leaders and build credibility across diverse business groups.
• Excellent written and verbal communication skills, with experience creating content across a range of channels including digital, leadership and employee communications.
• Relevant tertiary qualifications in Communications, Public Relations, Journalism or a related discipline, coupled with strong project management and delivery capabilities.

Preferred

Experience supporting geographically dispersed or frontline workforces within industries such as logistics, retail, operations or other large-scale service environments.

Knowledge of change, culture or employee engagement communications and the ability to manage multiple stakeholders and competing priorities effectively.

What else is in it for you?

Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you

Flexible and hybrid working arrangements, like the opportunity to work from home two days per week

Opportunities for growth and development through formal programs or mentorship

Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.

See and hear what life is like in business support: