Registered Training Organisation Specialist

The Role

The RTO Specialist is integral to the effective operation and strategic growth of Auto & General's internal RTO. This role is singularly focused on managing the RTO's learning operations, specifically overseeing the expansion of its scope by adding new qualifications, ensuring rigorous compliance with ASQA standards, and collaborating with business stakeholders to align accredited learning pathways with organisational needs. This specialist ensures the RTO remains compliant, agile, and responsive to our evolving training requirements.

Position Accountabilities

The RTO Specialist is directly accountable for

RTO Regulatory Compliance: Ensuring that all RTO learning operations, including qualifications on scope, training delivery, and assessment practices, are consistently compliant with the VET Quality Framework and ASQA standards.

Scope Integrity & Expansion: Proactively managing and expanding the RTO's scope of qualifications in a compliant and strategic manner, effectively meeting the organisation's evolving training needs.

Quality of VET Outcomes: Upholding and continuously improving the quality of accredited training and assessment outcomes within Auto & General's RTO learning operations.

Accurate Data & Reporting: The integrity, accuracy, and timely submission of all VET-related data and compliance reports to ASQA and internal stakeholders.

Effective Stakeholder Integration: Ensuring RTO learning operations are seamlessly integrated with business unit training requirements through collaborative engagement with internal stakeholders.

What experience you’ll bring

• Demonstrated experience in an RTO environment with a strong focus on compliance, scope management, and learning operations.
• Expert-level understanding of the VET Quality Framework, ASQA requirements, and national training packages.
• Proven experience in the process of adding qualifications to an RTO's scope.
• Strong background in developing, implementing, and reviewing training and assessment strategies and materials within an RTO context.
• Proficiency in AVETMISS data collection, analysis, and reporting.
• Exceptional organisational skills with meticulous attention to detail and a commitment to accuracy.
• Outstanding written and verbal communication skills, capable of articulating complex regulatory requirements and collaborating effectively with diverse stakeholders.
• Proficiency in Microsoft Office Suite and experience with Learning Management Systems (LMS) - preferably Docebo and RTO management software e.g. Wisenet.
• Proven ability to build and maintain strong relationships with business stakeholders, translating their needs into compliant RTO solutions.
• Anticipates potential compliance risks and proactively develops robust solutions.
• Takes full ownership of RTO operational integrity and compliance outcomes with unwavering diligence.
• Demonstrates flexibility and efficiency in managing evolving RTO requirements and regulatory changes.
• Certificate IV in Training and Assessment (TAE40122 or equivalent) is essential.
• Relevant tertiary qualification in Education, Business, or a related field will be highly regarded.

Our Perks

Location –Toowong

• Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.
• Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.
• The benefits of working at A&G
• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Work flexibility - with options to work from home up to two days per week.
• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we’ve got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.