Auto & General interview preparation.

Proven experience in a software development or technical specialist role, with significant focus on Al, Machine Learning, or Natural Language Processing.

Demonstrated experience in developing and deploying Conversational Al solutions (e.g., chatbots, voicebots, intelligent virtual assistants).

Experience with enterprise contact centre platforms, particularly Genesys Cloud, is highly advantageous.

Progressive experience in Financial Planning & Analysis leadership, with a minimum of 5 years in a senior leadership role managing a team.

Demonstrated experience within the general insurance or broader financial services industry is highly preferred.

Proven track record of developing and implementing robust financial planning, budgeting, forecasting, and reporting processes.

Work within an agile environment; attend daily stand-ups, iteration/sprint testing, sprint planning and retrospectives.

Identify areas for improvement or optimisation, solve product-related problems, make decisions to stay on track towards business deliverables commitments;

Possess a fundamental understanding of end-to-end customer experience integration and dependencies;