ER Advisor – Case Management

Job Title: ER Advisor – Case Management

Location: Frimley; Surrey, Preston; Lancashire or Washington; Tyne & Wear. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role.

Referral Bonus: £1,000

Grade: GG10

You’re expected to have completed 12 months in role prior to applying for an advertised vacancy and you should also discuss the internal opportunity with your line manager to ensure sustained business continuity and to further support your career development.

We know there may be exceptionalindividual circumstances that impact this, in the first instance please discuss this with your line manager.

If you don’t feel you can talk to your line manager, you can contact your HRBP.

PLEASE NOTE: Should you be invited for interview; you acknowledge that the Recruitment team will contact you and your line manager regarding your application for this opportunity.

As an ER Advisor, you will provide expert employee relations support across a range of complex and sensitive people matters, including disciplinary, grievance and investigation cases. Working collaboratively with managers, Trade Unions and employee representative groups, you will deliver pragmatic, commercially focused and legally compliant advice that supports effective decision-making and risk management. You will play a key role in developing line manager capability through coaching and guidance, whilst ensuring compliance with employment legislation, the ACAS Code of Practice and company policies.

The role also contributes to continuous improvement initiatives, helping to optimise processes, drive knowledge sharing and support a positive, values-led culture across the organisation.

Core duties

• Lead the resolution of complex employee relations cases, including investigations, disciplinaries, grievance and other complex people matters
• Provide coaching, advice and support to enable managers to confidently address people issues, make decisions and mitigate risk.
• Support complex and sensitive ER cases across multiple business units across the UK
• Provide pragmatic, commercially focused and legally compliant advice to influence stakeholder outcomes
• Work with key stakeholder groups to continuously improve line leader capability by challenging, influencing and supporting managers in a way that increases their knowledge, understanding and ability to manage ER cases effectively
• Identify, assess and appropriately escalate legal, reputational and organisational risks
• Drive continuous improvement through technology adoption, process optimisation and knowledge sharing

Essential Skills

• HR background, and proven experience of ER and Case Management ideally within a large complex organisation
• Experience of working collaboratively and building and maintaining effective working relationships with stakeholders such as the Trade Unions and Employee Representative Groups
• Experience in managingcomplex ER cases and risk mitigation, supporting a values led culture
• Ability to prioritise and organise a high-volume workload and take a proactive approach to ensure tasks are completed within agreed service levels
• Demonstrable knowledge of the ACAS Code of Practice, employment legislation and current case law
• Proven experience in independentlymanagingcomplex, high-risk employee relations cases, applying sound judgement, risk assessment and appropriate escalation
• CIPD qualified Level 5 or above or working towards would be highly advantageous

The ER Case Management Team

Part of the UK Employee Relations Centre of Excellence, the Case Coaching Team is a highly collaborative network of ER specialists. The team partners with managers across the business to provide pragmatic advice, build management capability, managecomplex risk and deliver fair, consistent employee relations outcomes.

There will be a requirement to travel to other locations to support case meetings and case load across the UK sites.

Why BAE Systems?

Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make.

A place where everyone can thrive

We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do.

We welcome applications from all suitably qualified people, who are BAE Systems employees and have been in their current role for 12 months or longer.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicantsmust as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicantsmust typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 16th November 2026

We are currently accepting speculative referrals for specific skillsets (roles based in the UK). Click here to find out more. All Privacy rights will be protected.

Make a speculative referral

If this advert states that this role is eligible for the UK referral scheme, but there is no link here to make a referral for this specific vacancy, please contact the Recruitment Helpdesk who will be able to advise.