GFC External Risk Event Review Manager

Location: Charlotte

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Financial Crimes External Risk Event Review Manager is responsible for executing a risk-based review process to assess significant external financial crime risk events and assess relevance and exposure for the bank’s products, services, customers, and geographies.

Key responsibilities include identifying and prioritizing such events, conducting exposure analyses, evaluating potential impacts to financial crime detection and investigative processes, and developing recommendations for program remediation or enhancement. Job expectations include exercising sound independent judgment, coordinating formal handoffs to accountable partners, tracking actions through closure, and communicating material risks, decisions, and progress to senior leaders and governance forums.

Responsibilities

• Identifies, prioritizes, and documents significant financial crime external risk events in accordance with established thresholds, procedures, and governance requirements.
• Conducts exposure analyses to assess potential impacts to the bank’s products, services, customers, geographies, financial crime detection, and investigative processes
• Evaluates model performance, investigative outcomes, and process effectiveness to identify potential control gaps and enhancement opportunities
• Develops risk-based recommendations, including model tuning, feature development, investigator training, risk escalation, or process changes
• Coordinates formal handoffs to GFC and non-GFC partners and supports the opening of issues or other remediation actions, as appropriate
• Maintains the external event and remediation inventory, monitors dependencies and milestones, and escalates material risks, delays, and decisions.
• Prepares clear analyses, recommendations, and governance materials for senior leadership and impacted stakeholders
• Partners across model development, operations, investigations, technology, data, and risk management teams to drive consistent execution and continuous improvement

Required Qualifications

• Minimum of seven years of relevant experience
• Knowledge of anti-money laundering (AML) and related AML legislation
• Minimum of seven years of relevant experience in financial crimes, model development or management, investigations, operations, process management, compliance, or operational risk
• Demonstrated experience assessing financial crime models, investigative processes, or operational workflows and translating findings into actionable enhancements
• Knowledge of anti-money laundering, sanctions, fraud, financial crime typologies, investigative practices, and related regulatory expectations
• Experience managing complex processes from intake and analysis through recommendation, handoff, tracking, escalation, and closure
• Ability to analyze complex information, identify root causes and risk implications, and exercise sound judgment within established frameworks
• Strong stakeholder management skills, with the ability to coordinate across technical, operational, investigative, and risk teams
• Strong written and verbal communication skills, including preparation of concise materials for senior leadership and governance forums

Desired Qualifications

• Bachelor's Degree in related field
• Experience in financial services and/or a related government entity
• Certified Anti-Money Laundering Specialist (CAMS), PMP, or related certification.

Skills

Critical Thinking

Monitoring, Surveillance, and Testing

Regulatory Compliance

Risk Management

Coaching

Issue Management

Policies, Procedures, and Guidelines Management

Strategy Planning and Development

Written Communications

External Resource Management

Reporting

Talent Development

Shift

1st shift (United States of America)

Hours Per Week

40

Pay Transparency details

US - NJ - Jersey City - 525 Washington Blvd (NJ2525), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range

$105,000.00 - $175,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Additional Locations: New York, Jersey City