Oracle Business Analyst

PTC is a growing, fast-paced, mechanically advanced organization that provides value added solutions to world-wide users of mechanical tubing. This is not “an old steel pipe” business. PTC is a fact-based, solutions oriented company that is growing each day. PTC is a manufacturer of welded steel & alloy tubing and chrome-plated bar. PTC has ten plants in PA, OH, IL, TX, MN and MO; and its products are used globally, in products made by its customers such as Caterpillar, John Deere, Jeep, and Honda.

We at PTC value our employees’ health and wellness. We offer the following:

FREE Healthcare

HSA option

Dental

Vision

Life Insurance

Dependent & Spouse Life Insurance

Long Term Disability

Cancer & Critical accident coverage

401K plan with company match

Referral Bonus

Annual college scholarship available for children & grandchildren of PTC Alliance employees

Tuition Reimbursement eligibility

Job Description

The Oracle Business Analyst supports, maintains, and enhances Oracle E-Business Suite (EBS) and related business applications to meet the organization's operational and business needs. Reporting to the IT Applications Manager, this position works closely with business stakeholders, end users, and IT resources to analyze business requirements, resolve application issues, improve business processes, and deliver effective technology solutions.

The successful candidate will possess strong Oracle EBS functional knowledge, business analysis skills, and the ability to collaborate across Finance, Supply Chain, Manufacturing, Procurement, and other business functions.

Key Responsibilities

Provide functional support for Oracle EBS and related business applications, including troubleshooting, issue resolution, and user assistance.

Partner with business stakeholders to gather requirements, analyze business processes, and translate needs into application solutions.

Support Oracle EBS configuration, enhancements, integrations, testing, and system upgrades as appropriate to assigned responsibilities.

Investigate application issues, perform root-cause analysis, and coordinate corrective actions with technical teams and external support resources.

Identify opportunities to improve business processes, application functionality, automation, and operational efficiency.

Prepare functional specifications, process documentation, test scripts, and user documentation.

Coordinate and execute system testing and user acceptance testing to ensure solutions meet business requirements.

Support application projects and enhancements from requirements gathering through implementation and post-deployment support.

Collaborate with onsite, contract, offshore, and technical resources to coordinate issue resolution, knowledge transfer, and project delivery.

Maintain effective communication with business users and IT leadership regarding issues, priorities, project status, and recommended solutions.

Follow established IT change-management, security, documentation, and application support procedures.

The incumbent is expected to understand that all employees have a shared responsibility for the quality of products and related services provided to our customers. Duties and responsibilities are to be carried out in accordance with the PTC Quality Management System and its policies, procedures, and work instructions as applicable to the job or function being performed.

Required

• Bachelor's degree in Information Technology, Business Information Systems, Computer Science, or a related field, or equivalent relevant experience.
• 3+ years of experience supporting enterprise applications, ERP systems, or business analysis functions.
• Experience with Oracle E-Business Suite, preferably in a manufacturing or industrial environment.
• Understanding of ERP business processes and the relationship between business operations and application functionality.
• Experience gathering business requirements, documenting processes, testing solutions, and supporting end users.
• Strong analytical, troubleshooting, organizational, and problem-solving skills.
• Effective written and verbal communication skills and the ability to work with both business and technical teams.
• Ability to manage multiple priorities and work collaboratively with internal teams and external service providers.

Preferred

• Experience with Oracle EBS 12.x.
• Functional experience in one or more Oracle modules, such as Order Management, Advanced Pricing, Inventory, Purchasing, Manufacturing, Planning/ASCP, Financials, Quality, or Enterprise Asset Management (EAM).
• Experience with manufacturing, supply chain, or distribution business processes.
• Familiarity with SQL and Oracle database concepts for application troubleshooting and data analysis.
• Experience with application integrations, EDI, MES, reporting, analytics, or workflow automation.
• Experience supporting application implementations, upgrades, or continuous improvement initiatives.

Core Competencies

Business Analysis

• Oracle EBS Functional Knowledge
• Problem Solving
• Requirements Management
• Process Improvement
• Application Support
• Testing & Documentation
• Communication
• Collaboration
• Customer Service
• Continuous Improvement