Job Type
Full-time
Description
Why Birdeye?
Birdeye is the leading agentic marketing platform for multi-location brands.
Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.
Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.
Role Overview
The Partner Sales Manager is an individual contributor responsible for building and growing a portfolio of partner relationships that contribute directly to sales pipeline and revenue. The role will work closely with Sales, Marketing, Customer Success and Revenue Operations to create a consistent partner motion from recruitment through activation, co-selling and ongoing performance management.
This person will be commercially focused and hands-on, owning partner relationships and opportunities directly rather than managing a team. They will identify where partners can create the greatest impact, help partners position Birdeye effectively, and ensure partner activity translates into measurable business outcomes.
Key Responsibilities
- Identify, recruit and develop strategic partners that align with Birdeye's target customers and growth priorities.
- Own day-to-day relationships with a portfolio of partners and act as their primary commercial point of contact.
- Build joint business plans with priority partners, including pipeline, revenue and activity goals.
- Generate partner-sourced and partner-influenced pipeline through referrals, introductions, co-selling and joint campaigns.
- Work directly with Sales teams on partner-led opportunities, including account mapping, introductions and deal progression.
- Enable partners with the product knowledge, messaging, sales materials and support needed to position Birdeye effectively.
- Track partner performance and identify which relationships should be accelerated, developed or deprioritised.
- Maintain accurate partner, pipeline and opportunity data in Salesforce and relevant partner systems.
- Provide regular forecasts and updates on partner pipeline, revenue, risks and upcoming opportunities.
- Work with Marketing on partner campaigns, events, webinars and co-marketing opportunities that create demand.
- Collaborate with Customer Success and internal teams to support a strong partner and customer experience.
- Gather market and partner feedback and share insights that can improve sales strategy, positioning and partner programmes.
Requirements
Skills & Experience
- Experience in Partner Sales, Channel Sales, Alliances, Business Development or a similar commercial role.
- Strong track record of building external relationships and turning them into measurable pipeline or revenue.
- Comfortable owning the full partner lifecycle from prospecting and onboarding through to activation and growth.
- Strong commercial judgement and ability to prioritise partners based on potential business impact.
- Confident working directly with sales teams and supporting live opportunities through co-selling.
- Strong communication, presentation and relationship-management skills.
- Comfortable working with targets, pipeline, forecasting and CRM data.
- Experience using Salesforce or a similar CRM platform.
- Able to work independently, manage multiple partner relationships and take ownership without direct reports.
- Proactive, organised and comfortable operating in a fast-paced, high-growth environment.
Why You'll Join Us
At Birdeye, we seek to innovate and to be the #1 AI-powered Experience Marketing platform in our category. We continually raise the bar to deliver meaningful results for our customers and ourselves. Our quality is world-class. We deliver what we commit to, and we roll up our sleeves to get the work done. Working at Birdeye means being part of a tight-knit, high-performance team that helps you succeed and celebrates your wins. We value ownership, move fast, and operate with a “run it like it’s yours” mindset.We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to bring their authentic selves to work.
Job description provided by Birdeye.
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