Payroll and HRIS Specialist - Plymouth, MA

Description

Payroll and HRIS Specialist

Location: Plymouth, MA

About the Role

The Payroll and HRIS Specialist serves as a frontline operator and problem-solver for Brabo’s client base, owning the day-to-day execution of payroll and HRIS functions within the Paylocity platform. This role is not just transactional—it is client-facing, fast-paced, and requires strong judgment, adaptability, and accountability.

You will support a diverse portfolio of clients across industries including healthcare, hospitality, construction, nonprofits, and professional services. Success in this role means balancing high-volume, deadline-driven payroll processing with real-time client support and system optimization.

This position is ideal for someone who thrives in a service environment, is highly tech-savvy, and wants to grow into advanced HRIS, implementation, or HR Business Partner work over time.

About Brabo

• Brabo is a payroll, benefits, and HR consulting firm headquartered in Plymouth, MA, supporting small to mid-sized businesses across the U.S. We help our clients scale by combiningtechnology, structure, and human support.
• We operate in a high-accountability, high-growth environment and live by our core values:
• Quality. Partnership. Communication. Accountability. Growth.
• Our team is collaborative, fast-moving, and solution-oriented. We are building a group of professionals who can operate independently, think critically, and deliver results in a client-driven environment.

Key Responsibilities

Payroll Execution & Ownership

• Process and submit weekly, biweekly, and off-cycle payrolls with accuracy and timeliness
• Own payroll deadlines across multiple clients, ensuring compliance and consistency
• Troubleshoot payroll discrepancies, tax issues, and funding concerns proactively
• Support final pay calculations, PTO payouts, and earnings adjustments

Client Support & Relationship Management

• Serve as a primary point of contact for assigned clients via Salesforce, Slack, and email
• Manage a high volume of client inquiries with professionalism, urgency, and clarity
• Build strong working relationships with clients by providing reliable, solution-focused support
• Translate technical system functionality into practical guidance for clients

Payroll Platform Expertise

Act as a functional expert across Paylocity modules, including

Payroll & Tax

Time & Attendance

Onboarding & ATS

Benefits & Open Enrollment

Performance & LMS

Expense Management

• Communities & Employee Engagement tools
• Configure and troubleshoot system setup (earnings, deductions, PTO, workflows, etc.)
• Support reporting needs using Custom Report Writer and dashboards
• Assist with integrations (401k, GL, benefits carriers, etc.)

Compliance & Issue Resolution

• Partner with agencies and vendors to resolve tax notices and discrepancies
• Ensure payroll and HR processes align with federal, state, and local regulations
• Support clients with audits, reporting, and compliance-related inquiries

Operations & Process Improvement

• Adapt daily priorities to balance recurring payroll deadlines with ad hoc client needs
• Identify inefficiencies and recommend process improvements
• Participate in internal training, 1:1s, and team collaboration
• Contribute to documentation, SOPs, and knowledge-sharing across the team
• Support implementations or special projects as needed

What Success Looks Like

• Payrolls are processed accurately, on time, and with minimal rework
• Clients feel supported, informed, and confident in the platform
• You can manage multiple clients and competing priorities independently
• You proactively identify issues and bring solutions—not just problems
• You grow into a trusted resource internally and externally
• 2+ years of experience in payroll, HRIS, or client service environment
• Hands-on experience with Paylocity (or similar HRIS/payroll platform required)
• Strong technical aptitude and comfort navigating multiple systems simultaneously
• Experience managing client relationships or high-volume service requests
• Excellent communication skills (written and verbal)
• Highly organized with the ability to prioritize and adapt quickly
• Proficiency in Microsoft Office (Excel strongly preferred)

Preferred

FPC or CPP certification (or working toward certification)

Experience with integrations, reporting, or system configuration

Work Environment

• Hybrid schedule (in-office Tues–Thurs; remote Mon/Fri)
• High-volume, deadline-driven environment (especially mid-week payroll cycles)
• Collaborative team with strong expectations around accountability and communication

Why This Role at Brabo

• This is not a siloed payroll role. You will gain exposure to:
• Multiple industries and client scenarios
• Full-suite HRIS functionality within Paylocity
• Real-time problem-solving and consulting
• A clear growth path into HRIS, implementation, or HRBP roles