Senior Manager, IT Product Management Lead (PL)

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Help shape the next generation of banking at Schwab! The Bank Platform team connects business strategy with technology delivery to expand deposit product capabilities, simplify client and employee experiences, and modernize the core platforms that power the bank.

As the Senior Manager, IT Product Management (PL), you will build and lead a high-performing team of Product Owners supporting multiple Agile teams. You will set a clear standard for product ownership, align talent and capacity to the highest-priority work, and coach your team to turn ambitious product and modernization goals into clear, executable backlogs.

The role reports to the Director, Bank Platform and partners closely with Bank Platform leadership, Deposit Product Management, and Bank Technology. Success requires strong people leadership, comfort operating in a matrixed environment, and the ability to bring clarity and consistency to a large, complex transformation.

What You’ll Do

• Lead, coach, and develop a team of Product Owners supporting the growth of deposit products and modernization of core banking capabilities.
• Build a strong Product Owner practice with clear expectations for backlog ownership, prioritization, refinement, story readiness, acceptance criteria, and stakeholder engagement.
• Hire and onboard Product Owner talent, create development plans, provide timely feedback, and build bench strength for a growing organization.
• Align Product Owner assignments and capacity to business priorities, delivery readiness, and employee development opportunities.
• Coordinate closely with our platform intake team to facilitate prioritization, business partner outreach, and execution of requests
• Develop and deliver presentations communicating capacity plans and roadmap information in a clear and concise structure.
• Coordinate and prioritize reported production issues in partnership with platform leadership and Bank production support teams.
• Build trusted partnerships across Product Management, Bank Technology, Operations, Risk, and other enterprise teams.

What you have

Required Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 5+ years of experience in product ownership, product delivery, business systems analysis, technology delivery, or a related discipline.
• 3+ years of people-management experience or demonstrated formal leadership of Product Owners or comparable product-delivery professionals.
• Strong working knowledge of Agile, Scrum, and scaled delivery practices.
• Experience using JIRA, Rally, Confluence, or comparable Agile delivery and collaboration tools.
• Experience applying AI-enabled tools or capabilities to improve product ownership, requirements development, analysis, decision-making, or team productivity.
• Strong facilitation, communication, influencing, negotiation, and conflict-resolution skills.
• Ability to understand complex technology-delivery challenges and coach employees toward sound decisions and solutions.
• Ability to communicate effectively with employees, peer leaders, senior leaders, and cross-functional partners.

Preferred Qualifications

• Experience in banking, financial services, deposit products, payments, or core banking.
• Experience supporting a large transformation, modernization effort, or new product implementation.
• Familiarity with PI Planning, Agile Release Trains, backlog readiness, and scaled dependency management.
• Experience onboarding and developing a newly formed or rapidly expanding team.
• Experience working with technology teams, third-party platforms, vendors, and complex enterprise integrations.
• Familiarity with regulated environments and the importance of operational readiness, risk management, controls, and clear decision-making.