Senior Business Development Manager - Claims

Location: United Kingdom

About the business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle all while reducing risk. You can learn more about LexisNexis Risk at the link below. Insurance Risk Solutions

About the team

Reporting to the Head of Sales Enablement, you will be part of a collaborative and growing team focused on expanding our presence within the UK insurance Claims market.

You will work closely with colleagues across Account Management, Product, Sales Support, Distribution, Technical Implementation and other areas of the business, bringing together market expertise and commercial insight to support the continued development of our Claims proposition.

This is an exciting opportunity to join LexisNexis Risk Solutions at an important stage of growth within Claims, taking ownership of a key commercial area while providing leadership to a growing Claims sales team.

About the role

As Senior Business Development Manager - Claims, you will play a key role in expanding LexisNexis Risk Solutions' footprint within the UK Personal Lines Insurance Claims market, combining deep Claims expertise with commercial leadership, new business development and strategic influence.

As a Claims subject matter expert, you will act as a trusted advisor internally and externally, working with insurers and our Account Management organisation to identify opportunities, shape consultative sales engagements and progress new business. You will bring a comprehensive understanding of the end-to-end Claims process and use this expertise to support the continued development of our Claims proposition.

Alongside your commercial responsibilities, you will provide leadership to a growing Claims sales team and work across the organisation to ensure the commercial perspective is represented in strategic discussions. This is a highly autonomous role for someone who is comfortable taking ownership, building relationships across different functions and helping shape a developing area of the business.

Responsibilities

• Meeting or exceeding monthly and annual revenue targets, identifying and progressing new business opportunities across the UK Personal Lines Claims market.
• Acting as a Claims subject matter expert, supporting the Account Management organisation in client interactions and leading relevant commercial conversations.
• Creating and implementing strategic sales and territory plans, using market insight and Voice of Customer feedback to identify opportunities and help shape commercial strategy.
• Building strong relationships with key decision-makers and senior stakeholders across the UK Claims market.
• Contributing commercial and market insight to the continued development of the LexisNexis Risk Solutions Claims proposition.
• Representing LexisNexis Risk Solutions at relevant industry events, staying close to market developments, competitive activity and evolving customer needs.
• Collaborating across Account Management, Product, Sales Support, Distribution, Technical Implementation and other teams to support commercial success and client satisfaction.
• Providing leadership, direction and support to a growing Claims sales team.

Requirements

• Extensive experience within Personal Lines Insurance Claims is essential, ideally within Motor Claims, with Home Claims experience also desirable.
• A comprehensive understanding of the end-to-end Claims process, from First Notification of Loss (FNOL) through to resolution.
• Strong commercial acumen and a revenue-driven mindset, with experience identifying, developing and progressing new business opportunities.
• Previous people leadership or management experience is strongly preferred, with the ability to lead and support a growing team.
• Strong communication and presentation skills, with the credibility to build relationships and influence stakeholders at different levels of seniority.
• Ability to work strategically and cross-functionally, while operating with a high degree of autonomy and ownership in a developing environment.
• Strong knowledge of the UK Claims market, with an established industry network considered a significant advantage.
• Ability and willingness to travel 30-50% of the time, including overnight stays.

Important Note

Please note that extensive experience in the Claims area of Personal Lines Insurance is essential for this role. We are specifically looking for candidates with a strong background in one or more of the following:

Claims Management

Claims Handling or Processing

Claims Investigation

This experience must relate to Personal Lines Insurance, such as Motor or Home, and candidates should be able to demonstrate a strong understanding of the end-to-end Claims process.

If you do not have this type of Personal Lines Claims experience, unfortunately you will not be considered for this position.

Working for you

• We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits

Wellbeing programs

• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan

Electric Vehicle Scheme

Optional Dental Insurance

Maternity, paternity and shared parental leave

Employee Assistance Programme

Access to emergency care for both the elderly and children

RECARES days, giving you time to support the charities and causes that matter to you

Access to employee resource groups with dedicated time to volunteer

Access to extensive learning and development resources

Access to employee discounts scheme via Perks at Work

Learn more about the LexisNexis Risk team and how we work here.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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