Job Purpose
The role of the Learning & Development (L&D) Services team at CCEP is to provide support to the internal client, L&D team, comprising L&D Professionals, L&D Managers, L&D Senior Managers, and Associate Directors with planning, scheduling, arranging logistics for trainings and courses and reporting on training interventions. L&D Administrators also take part in ad-hoc projects and implement process improvements to optimize the employee learning experience.
Key Responsibilities
Work with L&D colleagues to organise and schedule formal training interventions in accordance with the organisation development plan/LNA and L&D processes
Independent administration of trainings after discussion with sponsor regarding scope service incl. participants support, SAP PtP order, input SuccessFactors LMS, calculation of costs, follow up activities (feedback check, participants check, handling of invoices and rebooking via SAP FI)
Organise logistics for training sessions (reserve rooms/inform trainer/security/ catering)
Recording of all training conducted and updating of associated documentation
Date and contract agreements with external and internal trainer, choice of place of venue incl. contract negotiations as well as support of partners (Maxment, Bridge2know).
Consulting of local internal trainer regarding training topics and processes including support of administration of local training as well as discussion with CoE regarding new group requirements.
Support with administration / update of qualification profiles and with changes in Performance Management (set up and update of plans) as well as follow up activities from Round Table sessions
Administrative coordination of central programs (e.g. Führung 2020, LEAP, LIFT, AYBS) including administration/support external EDP solutions (Maxment, Bridge2Know)
Implement process improvements to optimize the employee learning experience
Key Stakeholders
Internal: Employees of all division, People Services, CoE leads
External: Training providers, trainers
Experience required
- Experience in a coordination/ administrative role at least 2 years
- Knowledge of training processes is considered an advantage
- Focus on Customers & Frontline
Listening & Caring
- Passion for Growth
- Empowered to win together
- Execute with speed & Agility
- Language Capability & expert level
- Essential: English + German
Education & Qualifications required
- University degree in Human resources or related
- EDP knowledge (MS Office, SAP SuccessFactors, SAP)
- Solid knowledge Excel (Pivot, formula)
- Previous experience of using a Learning Management System will be an advantage
- HTML- program knowledge – basic knowledge beneficial
Behavioural Capabilities
- Excellent written and verbal communication and interpersonal skills
- Very good analytical thinking
- Excellent organizational skills
- Strong team work, business acumen, collaboration and cultural awareness skills
- Self-motivated & the drive to influence others in order to execute plans / activities
- Ability to work in a fast paced, rapidly changing environment
- Ability to quality-check own work
- Confidential handling of personnel data
Job description provided by Coca-Cola Europacific Partners.
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