Job purpose
The role of the Learning & Development (L&D) Services team at CCEP is to provide support to the internal client, L&D team, comprising L&D Professionals, L&D Managers, L&D Senior Managers, and Associate Directors with planning, scheduling, arranging logistics for trainings and courses and reporting on training interventions. L&D Administrators also take part in ad-hoc projects and implement process improvements to optimize the employee learning experience.
Key responsibilities
Work with L&D colleagues to organise and schedule formal training interventions in accordance with the organisation development plan/LNA and L&D processes
Independent administration of trainings after discussion with sponsor regarding scope service incl. participants support, SAP PtP order, input SuccessFactors LMS, calculation of costs, follow up activities (feedback check, participants check, handling of invoices and rebooking via SAP FI)
Organise logistics for training sessions (reserve rooms/inform trainer/security/ catering)
Recording of all training conducted and updating of associated documentation
Date and contract agreements with external and internal trainer, choice of place of venue incl. contract negotiations as well as support of partners (Maxment, Bridge2know)
Consulting of local internal trainer regarding training topics and processes including support of administration of local training as well as discussion with CoE regarding new group requirements
Create and manage purchase orders
Support with administration / update of qualification profiles and with changes in Performance Management (set up and update of plans) as well as follow up activities from Round Table sessions
Distribution of order entry via Ticket tool (transformation to into tickets) including responsibility check
Consulting sponsor (divisions, Center of Expertise) regarding suitable trainer, resources needed and customer-focused view of trainings in SuccessFactors LMS for all new training
Check of quarterly release updates in SuccessFactors including research in English online community, participation in English information meeting (online), planning test range in accordance with CoE and BS, adjustment of processes/documents within training team as well as preparation of changes for target groups involved (employees, trainer, team colleagues).Functional steering of ideal possibility of use of SuccessFactors LMS including recommendation of system configuration / upgrading (adjustment roles, reprogramming correspondence). Support of BS Teams regarding fault diagnostics as well as helping employees in use of SuccessFactors LMS.
Administration of electronic training records
Participate in L&D related projects
Support for CoE in Performance Management process (compile plans, delete, forward), advice employees and managers in handling of problems as well as support administration / update of qualification profiles
Administrative coordination of central programs (e.g. Führung 2020, LEAP, LIFT, AYBS) including administration/support external EDP solutions (Maxment, Bridge2Know)
Implement process improvements to optimize the employee learning experience
Requirements
- University degree (Human resources or related will be considered an advantage)
- Experience in a coordination/ administrative role at least 2 years
- Knowledge of training processes is considered an advantage
- Fluency in English language skills
- Excellent written and verbal communication and interpersonal skills
- Very good analytical thinking
- Excellent organizational skills
- Strong team work, business acumen, collaboration and cultural awareness skills
- Self-motivated & the drive to influence others in order to execute plans / activities
- Ability to work in a fast paced, rapidly changing environment
- Ability to quality-check own work
- Confidential handling of personnel data
Job description provided by Coca-Cola Europacific Partners.
View the original posting