SoftLabs Technology/Software

APS6 Systems Analyst

Canberra, Australia Hybrid Full-time
  • Initial Contract Duration: Up to 12 months
  • Extension term details: Up to a maximum of 24 months
  • Location: QLD, ACT, VIC
  • Security Requirements: Must have Baseline
  • Working Arrangements: Hybrid
  • The Labour Hire Worker is expected to work onsite for the
  • first 6 weeks before a hybrid flexible working arrangement can be considered,
  • unless otherwise negotiated. A hybrid flexible working arrangement may then be
  • considered, ensuring the Labour Hire Worker’s residing address is within
  • reasonable travel time and distance of the RFQ location to present onsite in
  • cases of emergency or to meet business requirements. The location is the
  • capital city of selected state/s.

Job details

  • Systems Analysts translate business requirements into
  • technical requirements that align with relevant architectures.
  • APS6 Systems Analyst professionals design, create, evaluate
  • and document ICT solutions in new and existing ICT systems. They may propose
  • modifications to the existing systems and processes, or design new systems to
  • meet user needs as expressed in requirements documentations or user stories.
  • APS6 Systems Analysts are responsible for translating
  • business needs into ICT system requirements and specifications for
  • enhancements. It includes designing, analysing and documenting software systems
  • to meet business expectations.
  • They are responsible for writing functional specifications
  • from the business requirements.

APS6 Systems Analysts

  • Promote and deliver flexible, quality service and products
  • to improve customer experience
  • Work under the limited direction of senior staff to deliver
  • results
  • Undertake complex work
  • Make ethical, evidence-based decisions using sound judgement
  • Anticipate and respond to stakeholder needs and expectations
  • May manage a team.

Key duties and responsibilities

Duties may include some or all of the following

  • Perform detailed analysis and evaluation of business
  • processes and requirements
  • System configuration as required to support solution
  • Create solution designs and implement solutions to meet
  • business needs
  • Create and maintain solution documents
  • Support daily operations and monitor performance of business
  • solutions
  • Adhere to delivery and support methodologies and contribute
  • ideas for improvement
  • Perform detailed technical application assessments
  • considering feasibility, resource effort, risks and benefits
  • Conduct testing activities such as test planning, execution
  • coverage reviews and defect management
  • Collaborate with stakeholders to define tasks, resolve
  • issues, solve problems and ensure effective and timely implementation of
  • projects
  • Undertake project quality management tasks such as peer and
  • quality reviews of specifications, design and testing documents
  • Review research, process models and documentation of other
  • staff, providing guidance and feedback
  • Resolve or escalate issues as required and suggest
  • alternative approaches and solutions
  • Perform cost analysis activities as required • manage the
  • life cycle of changes and improvements to systems
  • Manage a team to increase performance and engagement
  • through:

Coaching

  • Capability development
  • Performance management
  • Health and well-being support
  • Set priorities, manage resources, and assist with the

development of work plans

  • Exercise delegations in line with legislation and guidelines

as required.

Knowledge/Qualifications

  • Ability to quickly acquire in depth knowledge and
  • understanding of:
  • Frameworks, legislation, policies, procedures and
  • information management requirements relevant to the work area
  • The agency’s privacy, ethics, workplace health and safety
  • and security protocols
  • Relevant business systems and tools
  • Prior experience within government or similar large-scale

organisation

Technical skills

SAP CRM / S/4HANA

Essential Criteria

  • Feasibility assessment: Level 4 (SFIA)
  • Selects relevant feasibility assessment approaches and
  • techniques. Identifies the range of possible options. Undertakes short-listing
  • of options and feasibility assessment. Engages with internal and external
  • stakeholders to get the information required for feasibility assessment.
  • Supports preparation of business cases including cost/benefit, impact and risk
  • analysis for each option.
  • Requirements definition and management: Level 4 (SFIA)
  • Defines and manages scoping, requirements definition and
  • prioritisation activities for initiatives of medium size and complexity.
  • Contributes to selecting the requirements approach. Facilitates input from
  • stakeholders, provides constructive challenge and enables effective
  • prioritisation of requirements. Establishes requirements base-lines, obtains
  • formal agreement to requirements, and ensures traceability to source.
  • Software design: Level 4 (SFIA)
  • Designs complex software applications, components and
  • modules. Uses appropriate modelling techniques following agreed software design
  • standards, guidelines, patterns and methodology. Creates and communicates
  • multiple design views to balance stakeholders' concerns and to satisfy
  • functional and non-functional requirements. Identifies, evaluates and
  • recommends alternative design options and trade-offs. Models, simulates or
  • prototypes the behaviour of proposed software to enable approval by
  • stakeholders, and effective construction of the software. Verifies software
  • design by constructing and applying appropriate methods. Reviews, verifies and
  • improves own designs against specifications. Leads reviews of others designs.
  • Systems design: Level 4 (SFIA)
  • Designs system components using appropriate modelling
  • techniques following agreed architectures, design standards, patterns and
  • methodology. Identifies and evaluates alternative design options and
  • trade-offs. Creates multiple design views to address the concerns of the
  • different stakeholders and to handle functional and non-functional
  • requirements. Models, simulates or prototypes the behaviour of proposed system
  • components to enable approval by stakeholders. Produces detailed design
  • specifications to form the basis for the construction of systems. Reviews,
  • verifies and improves own designs against specifications.

Desirable Criteria

  • Consultancy: Level 5 (SFIA)
  • Takes responsibility for understanding client requirements,
  • collecting data, delivering analysis and problem resolution. Identifies,
  • evaluates and recommends options. Collaborates with, and facilitates
  • stakeholder groups, as part of formal or informal consultancy agreements. Seeks
  • to fully address client needs and implements solutions if required. Enhances
  • the capabilities and effectiveness of clients, by ensuring that proposed
  • solutions are fully understood and appropriately exploited.
  • Methods and tools: Level 3 (SFIA)
  • Provides support on the use of existing methods and tools.
  • Configures methods and tools within a known context. Creates and updates the
  • documentation of methods and tools.
  • Specialist advice: Level 4 (SFIA)
  • Provides detailed and specific advice regarding the
  • application of their specialism to the organisation's planning and operations.
  • Actively maintains knowledge in one or more identifiable specialisms.
  • Recognises and identifies the boundaries of their own specialist knowledge.
  • Where appropriate, collaborates with other specialists to ensure advice given
  • is appropriate to the organisation's needs.
  • User experience evaluation: Level 3 (SFIA)
  • Evaluates design options and prototypes to obtain user
  • feedback on requirements of developing systems, products, services or devices.
  • Tests the usability and accessibility of components and alternative designs.
  • Administers a range of evaluations, recording data and feedback. Analyses
  • evaluation data and recommends actions. Identifies areas for future user
  • research. Checks systems, products, services or devices for adherence to
  • applicable standards, guidelines, style guides, and legislation. Evaluates the
  • usability of existing or competitor systems to provide benchmark values and as
  • input to design.
  • Application Deadline: Friday, 06 November 2026
  • Expected Start Date: Friday, 01 January 2027
  • Job Type: Contract
  • Note: If you wish to have a confidential discussion, call us
  • on 02 6108 3980 or 0410 756 040 for more information.
  • An Administration Fee of 1.5% applies to PAYG and 1.75% ABN
  • payments and is deducted from the Gross Hourly Rate.

Job description provided by SoftLabs.
View the original posting