Flex Developer - North America

Position

Title

Powered

by Flex

Role

Summary

The Techno-Functional Subject Matter Expert

• (SME) will serve as a critical bridge between business
• stakeholders and technical teams. This role requires deep functional knowledge
• of Model N Revenue Management solutions combined with strong technical
• understanding to support implementation, configuration, integration,
• optimization, and ongoing support for clients powered by Flex delivery models.
• The SME will lead solution design, guide best
• practices, resolve complex issues, and ensure successful delivery aligned with
• business objectives.

Responsibilities

Functional Responsibilities

• ·Act as the Model N functional expert across modules such as:
• oRevenue Management
• oPricing & Contract Management
• oGovernment Pricing (Medicaid, Medicare, 340B,

AMP, Best Price)

• oChargebacks, Rebates, and Incentives
• ·Gather, analyze, and document business
• requirements from stakeholders.
• ·Translate business needs into functional
• specifications and system configurations.
• ·Configure Model N applications to meet
• client-specific requirements.
• ·Lead functional design workshops, user
• story creation, and solution walkthroughs.
• ·Support UAT planning, execution, and defect
• triage.
• ·Provide post-go-live functional support and
• optimization recommendations.

Technical Responsibilities

·Collaborate with technical teams on

• oIntegrations (inbound/outbound interfaces)
• oData migration and validation
• oSystem enhancements and customizations
• ·Understand Model N data models, workflows, and
• configuration frameworks.
• ·Support troubleshooting of complex functional
• and technical issues.
• ·Review and validate technical design documents
• to ensure alignment with functional intent.
• ·Work with APIs, batch jobs, and middleware
• integrations where applicable.

Delivery & Stakeholder Management

• ·Serve as the primary SME point of contact for
• clients and internal teams.
• ·Mentor junior consultants and analysts on Model
• N functionality.
• ·Ensure adherence to delivery standards,
• timelines, and quality benchmarks.
• ·Participate in release management, regression
• testing, and change impact analysis.
• ·Coordinate with Flex delivery leads to support
• scalable and efficient project execution.

Education

• ·Bachelor’s degree in Engineering, Computer
• Science, Information Systems, or a related field.
• ·Relevant certifications in Model N or Life
• Sciences domain are a plus.

Preferred Qualifications

• ·Experience with Flex or managed services
• delivery models.
• ·Exposure to regulatory compliance and audit
• support in Life Sciences.
• ·Ability to work across multiple projects and
• priorities.

Key

Success Factors

• ·Deep functional mastery of Model N
• ·Strong collaboration between business and
• technical teams
• ·High-quality, on-time delivery
• ·Proactive problem-solving and continuous
• improvement mindset
• This role is critical to ensuring
• successful Model N solutions that drive compliance, efficiency, and revenue
• optimization for clients powered by Flex.

Required Skills & Qualifications

Functional Expertise

• ·Strong hands-on experience with Model N
• Revenue Management solutions.
• ·Solid understanding of Life Sciences /
• Pharmaceutical business processes.
• ·Experience with government pricing, rebates,
• chargebacks, and compliance.

Technical Skills

·Working knowledge of

• oSQL for data analysis and validation
• oData integrations and ETL concepts
• oAPIs and file-based interfaces
• ·Ability to read and interpret technical design
• and integration documents.
• ·Experience working in cloud-based enterprise
• applications.

Professional Skills

• ·Excellent communication and stakeholder
• management skills.
• ·Strong analytical and problem-solving abilities.
• ·Ability to work in Agile and Waterfall delivery
• models.
• ·Experience working in global delivery or
• Flex-based engagement models.

Experience

Requirements

• ·8–12+ years of overall IT/Enterprise
• application experience.
• ·5+ years of hands-on experience with
• Model N implementations or support.
• ·Prior experience as a Techno-Functional Lead
• or SME preferred.
• ·Experience in client-facing consulting roles is
• highly desirable.