Product Owner

Responsibilities

• 1.Define and document product requirements in-line
• with the product vision and business goals: Translate high level product vision
• into actionable user stories, ensuring that product features
• are well-defined, user-friendly, and aligned with industry best practices.
• 2.Collaborate with Engineering, User Experience,
• SMEs, Clients, Client facing teams within Fold, and other stakeholders to
• define product requirements.
• 3.Manage/maintain a prioritized product backlog: Work closely with various stakeholders to understand market needs,
• competitive landscape, customer feedback and business priorities to define a
• clear product roadmap.
• 4.Lead Agile development
• process: Act as the voice of the customer and product champion within the Agile
• development team, participating in sprint planning, backlog grooming, and daily
• stand-ups to ensure that development efforts are aligned with customer needs
• and business goals.
• 5.Regularly collaborate with UX designers to ensure that user
• stories and product requirements are aligned with best practices in user
• experience design.
• 6.Conduct user testing and
• validation: Coordinate user testing and validation activities, as needed, to
• gather feedback, iterate on product features, and ensure that solutions meet
• user needs, usability standards, and regulatory requirements.
• 7.Facilitate continuous feedback loops with customers and
• internal stakeholders to iteratively improve product features and user
• satisfaction.
• 8.Measure and analyze product
• performance: Define key performance indicators (KPIs) and metrics to measure
• product success, analyzing data and user feedback to identify opportunities for
• improvement and optimization.
• 9.SPOC for all product related asks/queries to all
• internal teams, strategic partners, clients (when needed).
• 10.Stay informed about industry trends: Keep abreast of emerging trends,
• technologies, and regulations in the US healthcare industry, providing insights
• and recommendations to inform product strategy and roadmap prioritization.
• 11.Create comprehensive release notes documenting new features,
• enhancements, bug fixes, and other changes introduced in each product release,
• ensuring clear communication and transparency with stakeholders.
• 12.Collaborate with development and QA teams to triage reported bugs,
• prioritize them based on product priority and impact, and ensure timely
• resolution, maintaining a balance between addressing critical issues and
• advancing product development.
• 13.Identify potential risks
• in the product development lifecycle and develop mitigation strategies in
• collaboration with the development and QA teams.
• 14.Organize training
• sessions and create knowledge-sharing materials to ensure all stakeholders are
• well-informed about new features and updates.

Requirements

• 1.2+ years of experience as a
• Product Owner, Product Manager, or similar role in a healthcare technology
• company or related industry.
• 2.Working knowledge of the US
• healthcare system, primary care delivery models, alternate payment models, and regulatory
• requirements.
• 3.Good understanding of value-based
• care (VBC) models and workflows, with experience in aligning technology
• solutions to VBC goals.
• 4.Basic knowledge of large language
• models (LLMs) and their applications in healthcare to drive intelligent,
• data-driven insights.
• 5.Basic understanding of BI/reporting
• tools and ability to think through how product features translate into
• actionable reports and dashboards.
• 6.Strong understanding of Agile
• development methodologies and best practices, with experience leading
• cross-functional Agile teams in the development of complex software solutions.
• 7.Excellent communication,
• negotiation, and interpersonal skills, with the ability to effectively engage
• with stakeholders at all levels and drive consensus around product decisions
• and priorities.
• 8.Analytical mindset and
• proficiency in data-driven decision-making, with the ability to leverage
• analytical tools and metrics to measure product performance, identify trends,
• and drive continuous improvement.

9.Certified Scrum Product Owner

• (CSPO) or similar Agile certification preferred.
• 10.Basic knowledge
• around EHR/HIE systems and integration with these systems preferred.
• 11.Ability to write and run basic SQL
• queries to independently analyze and validate healthcare data preferred.