Responsibilities
- 1.Define product strategy: Lead
- the development of the product vision, strategy, and roadmap for value-based
- care solutions within the platform, aligning with organizational goals, market
- trends, and customer needs.
- 2.Define and document product requirements in-line
- with the product vision and business goals: Whenever needed, translate high
- level product vision into actionable user stories, ensuring
- that product features are well-defined, user-friendly, and aligned with
- industry best practices.
- 3.Act as a Value-Based Care
- Subject Matter Expert (SME): Provide expertise and guidance to internal teams
- conducting product research, serving as a resource to help teams gain knowledge
- and insights related to value-based care models.
- 4.Market analysis and customer
- insights: Conduct market research, competitive analysis, and customer
- interviews to identify market opportunities, understand customer pain points,
- and gather insights to inform product strategy and feature prioritization.
- 5.Develop detailed customer journey maps to understand user
- interactions and identify opportunities for enhancing the user experience.
- 6.Product roadmap planning: Develop and maintain a comprehensive product roadmap that outlines key
- initiatives, milestones, and deliverables, balancing short-term priorities with
- long-term strategic objectives.
- 7.Facilitate regular cross-functional meetings to align
- product development with marketing, sales, customer success, and engineering
- teams.
- 8.Feature prioritization and
- backlog management: Collaborate with stakeholders to prioritize product
- features, user stories, and enhancements based on business value, customer
- impact, and strategic alignment, ensuring that backlog items are well-defined
- and actionable.
- 9.User experience design: Work
- closely with designers and user experience (UX) experts to create intuitive,
- user-friendly interfaces and workflows that optimize user engagement,
- efficiency, and satisfaction in value-based care settings.
- 10.Agile development leadership: Serve as the product owner, as needed,
- within Agile development teams, participating in sprint planning, backlog
- grooming, and daily stand-ups, and providing guidance to the development team
- on feature implementation and delivery.
- 11.Develop and implement
- change management strategies to ensure smooth adoption of new features and
- updates by customers and internal teams.
- 12.Product launches and go-to-market strategy: Lead product launches and
- go-to-market initiatives, collaborating with marketing, sales, and customer
- success teams to develop messaging, collateral, and training materials, and
- ensure successful product adoption and customer satisfaction.
- 13.Product performance analysis: Define key performance indicators (KPIs)
- and metrics to measure product success, analyzing data and user feedback to
- identify opportunities for improvement, optimize product features, and drive
- continuous innovation. Leverage advanced data analytics tools to derive actionable
- insights for product improvements and strategic planning.
- 14.Regulatory compliance and quality assurance: Ensure that products comply
- with relevant healthcare regulations (e.g., HIPAA, HITECH) and quality
- standards, collaborating with legal, regulatory affairs, and compliance teams
- to mitigate risks and ensure product integrity and security.
- 15.Stakeholder engagement: Cultivate strong relationships with internal and
- external stakeholders, including customers, partners, executives, and industry
- experts, fostering open communication, transparency, and collaboration to
- ensure alignment and support for product initiatives.
- 16.Act as
- a SPOC for all product related asks/queries to all internal teams, strategic
- partners, clients, commercial teams.
Requirements
1.Minimum
5 years’ experience in US healthcare product management with a strong focus on
value-based care and population health management.
2.Deep
- understanding of value-based care models, payer contracting, and healthcare
- programs (MA, MSSP, ACO, ACO Flex), including Star Ratings and bundled
- payments.
3.In-depth
knowledge of clinical quality measures (HEDIS, NCQA, PQRS, eCQM, MIPS).
4.Familiarity
with care gaps, coding gaps, diagnosis gaps, and risk adjustment methodologies
to optimize value-based care outcomes.
5.In-depth
knowledge of EHR/HIE systems and integration.
6.Strong
business acumen, strategic thinking, and leadership abilities with proven
success launching/managing healthcare software products.
7.Excellent
communication, negotiation, and stakeholder management skills.
8.Experience
working in Agile environments with proficiency in product management tools and
practices.
9.Analytical
mindset with proficiency in data-driven decision-making and product performance
measurement.
10.Knowledge
of healthcare regulations and compliance (HIPAA, HITECH, etc.).
11.Understanding
of BI/reporting tools with ability to design features that translate into
actionable dashboards.
12.Proven
- experience in designing and delivering LLM-powered features, with strong
- understanding of applications, limitations, and integration into healthcare
- workflows.
Job description provided by Fold Health.
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