System Administrator

Key Responsibilities

• ➤Provide Level-1 support for Linux desktop systems (Ubuntu, CentOS, RHEL).
• ➤Troubleshoot and resolve OS-level, application, network, internet, hardware, and peripheral issues.
• ➤Perform OS upgrades, security patching, kernel updates, and software installations.
• ➤Manage user accounts, permissions, groups, and access controls.
• ➤Support employee onboarding, system configuration, and access provisioning.
• ➤Diagnose hardware issues and coordinate with vendors for repairs or replacements.
• ➤Monitor system performance, logs, and health to ensure minimal downtime.
• ➤Assist in IT projects, system migrations, and infrastructure rollouts.
• ➤Collaborate with network, security, and other IT teams to resolve cross-functional issues.
• ➤Automate repetitive tasks using shell scripting or Ansible.
• ➤Install, configure, and maintain open-source tools and utilities.
• ➤Maintain documentation, SOPs, asset records, and system configurations.
• ➤Ensure adherence to security best practices and organizational IT policies.

Requirements

Required Skills & Qualifications

• ➤2–4 years of experience in Linux Administration or Linux Desktop Support.
• ➤Strong hands-on experience with Linux OS troubleshooting (Ubuntu, CentOS, RHEL).
• ➤Good knowledge of Linux file systems, permissions, processes, and services.
• ➤Proficiency with common Linux commands and shell operations.
• ➤Experience with OS patching, package management, and software installations.
• ➤Basic understanding of networking concepts (IP addressing, DNS, DHCP, VPN).
• ➤Exposure to Ansible or similar automation/configuration management tools.
• ➤Experience installing and supporting open-source software.
• ➤Ability to handle multiple user issues in a fast-paced environment.
• ➤Strong communication skills and a customer-focused approach.
• ➤Eagerness to learn new tools, technologies, and best practices.

Preferred / Nice to Have

• ➤Experience supporting large-scale user environments with 300+ endpoints.
• ➤Familiarity with IT asset management systems and ticketing tools.
• ➤Basic exposure to server administration, virtualization is an added advantage.
• ➤Prior experience working in corporate IT or product-based organizations.

Behavioral & Soft Skills

• ➤Strong analytical and problem-solving capabilities.
• ➤Demonstrates ownership and accountability for assigned responsibilities.
• ➤A collaborative team player with the ability to work effectively across teams.
• ➤Possess a continuous learning mindset and adaptability to evolving technologies and environments.