Functional Support Consultant

Job Title: Functional Support Consultant

Job Type

Full-Time

Job Location

Washington, DC (remote)

Job Summary

• Genesis Consulting is seeking a Functional Support
• Consultant to support the GSA GO.gov travel modernization program by providing
• functional analysis, requirements management, governance support, and
• implementation oversight throughout the system development lifecycle. This role
• serves as a liaison between business stakeholders, program leadership, and
• technical teams to ensure business requirements are accurately documented,
• traced, validated, and successfully implemented.
• The Functional Support Consultant will play a critical role
• in requirements traceability, governance reviews, Functional Oversight Change
• Board (FOCB) support, contract requirements validation, implementation wave
• planning, and acceptance document reviews. The ideal candidate has experience
• supporting large Federal system modernization programs, preferably involving
• Travel & Expense, SAP Concur, or enterprise financial management solutions.
• Duties, Responsibilities,

& Skills

• ·Support functional implementation activities
• for the GSA GO.gov program across multiple implementation waves.
• ·Develop, maintain, and manage Requirements
• Traceability Matrices (RTMs) to ensure end-to-end traceability from contract
• requirements through design, testing, implementation, and production.
• ·Review contract requirements, Statements of
• Work (SOWs), user stories, and functional specifications to verify solution
• alignment and contractual compliance.
• ·Participate in governance meetings, program
• reviews, and Functional Oversight Change Board (FOCB) activities.
• ·Evaluate proposed functional changes, assess
• business impacts, and support change approval processes.
• ·Review and validate system requirements,
• functional designs, interface specifications, and business process
• documentation.
• ·Support agency implementations, ensuring
• functional readiness and consistency across deployments.
• ·Conduct acceptance document reviews,
• implementation readiness assessments, and production transition reviews.
• ·Coordinate with business analysts, solution
• architects, technical teams, and agency stakeholders to resolve functional
• issues and clarify requirements.
• ·Support User Acceptance Testing (UAT), defect
• triage, test scenario validation, and production readiness activities.
• ·Track functional risks, issues, action items,
• and dependencies while providing status updates to program leadership.
• ·Assist in documenting meeting outcomes,
• governance decisions, lessons learned, and implementation recommendations.
• ·Support continuous improvement initiatives by
• identifying opportunities to streamline functional processes and governance
• practices.

Requirements

·5+

years of experience supporting functional analysis, business analysis, or

implementation activities for large enterprise systems.

·Experience

supporting Federal Government modernization or system implementation programs.

·Experience

developing and maintaining Requirements Traceability Matrices (RTMs).

·Experience

reviewing contract requirements, functional specifications, and system

documentation.

·Knowledge

of requirements management, change management, and governance processes.

·Experience

supporting User Acceptance Testing (UAT), defect management, and implementation

readiness.

·Strong

analytical, organizational, and documentation skills.

·Excellent

written and verbal communication skills.

Preferred

Qualifications

·Experience

supporting GSA GO.gov, or other large Federal modernization initiatives.

·Experience

with SAP Concur, E2 Solutions, or other enterprise Travel & Expense

platforms.

·Familiarity

with Federal Travel Regulations (FTR) and [SY1]Joint

Travel Regulations (JTR) government travel business processes.

·Experience

supporting Functional Oversight Change Boards (FOCB) or similar governance

bodies.

·Experience

• with Agile, Scrum, SAFe, or hybrid project delivery methodologies.
• ·Experience with requirements management tools such as Azure
• DevOps, Jira, IBM DOORS, or Jama.

Minimum Education

• ·Bachelor’s Degree in
• Business Administration, Information Systems, Public Administration, or another
• related field.

Required Certifications

·None required; SAFe or Agile preferred.

Other

• ·Must be a US Citizen
• ·Must be able to obtain a Public Trust Clearance
• ·Must have a clean record and pass Criminal Background Check

[SY1]And JTR (Joint Travel

Regulations)?