Lead Consultant / Project Manager – Mobile Redevelopment (Field Service)
Role Overview
Lead the redesign and delivery of a mobile application for field service technicians, ensuring a user-friendly, reliable, and offline-enabled experience that improves technician productivity and service efficiency.
Key Responsibilities
- Manage end-to-end mobile app delivery, from requirements gathering to deployment.
- Collaborate with technicians, dispatchers, and business teams to understand user needs.
- Drive mobile app design with a focus on usability, offline functionality, and performance.
- Ensure integration with work orders, scheduling, inventory, asset, and customer systems.
- Lead Agile delivery, including sprint planning, backlog management, and releases.
- Support device rollout, app deployment, and user adoption initiatives.
Required Skills & Experience
- 8+ years of experience in IT delivery or mobile application projects.
- Experience leading mobile app development/redevelopment initiatives.
- Strong understanding of Field Service Management processes.
- Experience with offline mobile applications and enterprise system integrations.
- Knowledge of Agile methodologies and project management.
Preferred
Experience with Salesforce Field Service or Microsoft Dynamics 365 Field Service.
Knowledge of Mobile Device Management (MDM) solutions.
Requirements
Lead Consultant / Project Manager – Mobile Redevelopment (Field Service)
Role Overview
Lead the redesign and delivery of a mobile application for field service technicians, ensuring a user-friendly, reliable, and offline-enabled experience that improves technician productivity and service efficiency.
Key Responsibilities
- Manage end-to-end mobile app delivery, from requirements gathering to deployment.
- Collaborate with technicians, dispatchers, and business teams to understand user needs.
- Drive mobile app design with a focus on usability, offline functionality, and performance.
- Ensure integration with work orders, scheduling, inventory, asset, and customer systems.
- Lead Agile delivery, including sprint planning, backlog management, and releases.
- Support device rollout, app deployment, and user adoption initiatives.
Required Skills & Experience
- 8+ years of experience in IT delivery or mobile application projects.
- Experience leading mobile app development/redevelopment initiatives.
- Strong understanding of Field Service Management processes.
- Experience with offline mobile applications and enterprise system integrations.
- Knowledge of Agile methodologies and project management.
Preferred
Experience with Salesforce Field Service or Microsoft Dynamics 365 Field Service.
Knowledge of Mobile Device Management (MDM) solutions.
Job description provided by HyTechPro.
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