Phreesia Implementation Consultant / Business Analyst

About the Role

• We are seeking an experienced Implementation Consultant /
• Business Analyst with in-depth knowledge of Phreesia — including configuration,
• deployment, optimization, and post-implementation support. The ideal candidate
• will have hands-on experience configuring Patient Access templates, Guided
• Scheduling, and Decision Trees, along with expertise in the Phreesia Campaign
• Module.
• This role will be based out of our Hyderabad, India
• office and will support US-based clients, requiring availability during EST
• business hours. Candidates with a valid or prior US visa will be
• considered an added advantage.
• You will play a pivotal role in gathering client
• requirements, translating workflows into functional configurations, and
• ensuring successful platform rollout and adoption across healthcare provider
• networks.

Key Responsibilities

• Lead end-to-end Phreesia implementation projects,

including planning, requirements gathering, system configuration, testing,

training, go-live, and post-go-live support.

• Configure and maintain Patient Access templates, Guided Scheduling

workflows, and Decision Trees as part of post-implementation optimization.

• Configure and customize Phreesia modules — including registration workflows,

appointment scheduling, patient intake forms, and Campaign Module setup for

targeted communications.

• Work directly with clients to identify operational needs, map business

processes, and design efficient solutions aligned with Phreesia’s capabilities.

• Conduct data mapping and integration activities with EHR/PM systems (e.g.,

Epic, Athena, Cerner, NextGen).

• Develop and document functional specifications, configuration guides, and

user training materials.

• Support testing and validation of campaigns, templates, and workflows to

ensure high data quality and user adoption.

• Partner with internal Product and Engineering teams to provide feedback on

configuration challenges and enhancement requests.

• Act as a subject-matter expert (SME) on Phreesia — including Campaign Module,

Patient Access templates, Guided Scheduling, and Decision Trees.

• Deliver ongoing post-implementation support, troubleshooting configuration,

template, or campaign logic issues.

• Track project milestones and communicate progress with internal and external

stakeholders.

Required Qualifications

• Bachelor’s degree in Business Administration, Healthcare

IT, Computer Science, or related field.

• 3–6 years of hands-on experience implementing and configuring Phreesia,

preferably in a consulting or healthcare IT role.

• Demonstrated experience with post-implementation configuration of Patient

Access templates, Guided Scheduling, and Decision Trees.

• Demonstrated experience with the Phreesia Campaign Module — including design,

configuration, and deployment of patient communication campaigns.

• Strong understanding of EHR integration, patient intake workflows, and

healthcare data standards (e.g., HL7, FHIR).

• Proven ability to analyze business processes and translate them into scalable

system configurations.

• Excellent communication and stakeholder management skills.
• Ability and willingness to work US EST hours from India.

Preferred Skills

• Certification or advanced training in the Phreesia

platform (if applicable).

• Experience working with practice management systems or healthcare CRMs.
• Knowledge of data visualization tools and campaign analytics reporting.
• Prior experience in a client-facing role within healthcare technology or SaaS

implementations.

• Familiarity with HIPAA compliance and healthcare privacy regulations.
• Valid or prior US visa is an added advantage.

Key Competencies

• Client-oriented mindset with strong problem-solving

ability.

• Excellent written and verbal communication.
• Strong analytical and documentation skills.
• High attention to detail and quality assurance.
• Ability to work independently and manage multiple concurrent projects.