Key Responsibilities
- Design, develop, and implement ServiceNow solutions to meet business needs.
- Customize ServiceNow applications and facilitate the rollout of new applications and modules.
- Develop workflows, scripting, and automation using ServiceNow best practices.
- Integrate ServiceNow with other enterprise systems and tools.
- Conduct system testing, user training, and post-implementation support.
- Provide technical leadership and guidance to junior developers.
- Maintain and enhance existing ServiceNow applications.
- Troubleshoot and resolve technical issues related to ServiceNow.
- Stay current with ServiceNow updates and new functionalities.
- Collaborate with business analysts, project managers, and other stakeholders to gather and document requirements.
- Develop and maintain technical documentation.
Requirements
Qualifications
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications are a plus.
Experience: Over 5 years of experience in ServiceNow development, with a strong understanding of its modules and functionalities.
Technical Skills
- Proficiency in ServiceNow scripting (JavaScript, Glide API).
- Experience with ServiceNow platform capabilities (ITSM, ITOM, HRSD, etc.).
- Strong understanding of web technologies (HTML, CSS, AJAX, REST, SOAP).
- Experience with ServiceNow integrations using web services.
- Knowledge of ITIL processes and practices.
Soft Skills
- Excellent problem-solving and analytical skills.
- Strong attention to detail and organizational skills.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proven ability to manage multiple projects and tasks simultaneously.
Job description provided by QBrainX.
View the original posting
