Human Resources Manager, Wheeling Island Casino

Overview

Delaware North Gaming is searching for a Human Resources Manager to join our HR team at Wheeling Island Casino in Wheeling, West Virginia. As an HR Manager, you will oversee team member onboarding, training, compliance, and employee relations, and be an important partner for your local and enterprise HR team.

Additional Details

• At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Unit Description

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Responsibilities

• Serveasatrustedadvisortoleadersandteammembersonemployeerelationsmatters,includingperformancemanagement,conflictresolution,andpolicyinterpretation.
• Managethefullemployeerelationslifecycle,includingcoaching,investigations,correctiveaction,performanceimprovementplans,andemployeeseparations. Conductworkplaceinvestigationsandresolvesensitiveemployeeissueswithprofessionalism,discretion,andsoundjudgment.
• Partnerwithleaderstoaddressemployeerelationschallengeswhileensuringapositiveemployeeexperienceandcompliancewithemploymentlawsandcompanypolicies.
• Provideguidanceonlaborrelationsmatters,includingcontractinterpretation,grievancemanagement,andcollaborationwithunionrepresentatives.
• Ensurecompliancewithfederal,state,andlocalemploymentlaws,laboragreements,andcompanypolicies.
• PartnerwithTalentAcquisitionandHROperationstosupportrecruitment,onboarding,workforceplanning,andorganizationaleffectivenessinitiatives.
• Developanddelivertrainingonemployeerelations,performancemanagement,workplacepolicies,andcompliance.
• ServeasaliaisonbetweenlocaloperationsandthebroaderHRteam,promotingconsistency,bestpractices,andbusinessalignment.
• Fosterpositiveemployee,manager,andlabor-managementrelationshipswithinafast-pacedhospitalityenvironment.
• Bachelor'sdegreeinHumanResources,BusinessAdministration,orarelatedfield
• 3+yearsofprogressiveHumanResourcesexperience,includingsignificantemployeerelationsresponsibilities
• Hospitalityindustryexperiencerequired,preferablyinafast-paced,customer-facingenvironment.
• Unionexperiencerequired,includinggrievancehandling,contractinterpretation,andlabor-managementrelations
• Demonstratedexperiencemanagingthefullemployeerelationslifecycle,includingcoaching,performancemanagement,investigations,correctiveaction,conflictresolution,andemployeeseparations
• Strongknowledgeofemploymentlaws,HRbestpractices,andemployeerelationsprograms
• Provenabilitytobuildeffectivepartnershipswithleadersandinfluencedecision-makingonemployeeandorganizationalmatters.
• Excellentcommunication,conflictresolution,andproblem-solvingskills.

Physical Requirements

Position is 100% on site