Specialist, International Payroll and HR Services - PAR

How you'll help us Keep Climbing (overview & key responsibilities)

This position manages payroll and HR operations across multiple countries within an assigned region. The role is responsible for ensuring accurate, timely, and compliant execution of payroll and HR services, while improving process consistency, controls, continuity, and employee experience through partnership with internal stakeholders and external providers.

This position plays an important role in supporting Delta’s international payroll and HR operations by executing core payroll and HR processes, resolving operational issues, maintaining documentation and controls, and coordinating with HR, Payroll, Finance, Operations, and external providers. The role helps translate business, compliance, and service requirements into reliable day-to-day execution across international employee support processes.

Primary Functions

• Execute end-to-end payroll for assigned countries in line with payroll calendars, internal controls, and local statutory requirements
• Manage payroll inputs, review outputs, perform validations, and resolve discrepancies with internal stakeholders and external providers
• Process payroll transactions, including employee data changes, time inputs, variable pay, deductions, retroactivity, terminations, corrections, and off-cycle payments
• Handle payroll-related reconciliations, general ledger activity, banking activities, and exception handling in partnership with Finance and other stakeholders
• Complete year-end payroll activities, statutory reporting, and country-specific validations as required
• Maintain employee master data and process personnel transactions with accuracy, confidentiality, and compliance
• Support employee lifecycle activities, including onboarding, offboarding, job changes, organizational updates, benefits administration, and time and attendance administration where applicable
• Resolve employee and stakeholder inquiries related to payroll, HR processes, benefits, and time systems, ensuring timely follow-up, documentation, and escalation where needed
• Maintain SOPs, payroll calendars, checklists, trackers, logs, and audit-ready documentation to support consistent service delivery and business continuity
• Monitor changes in local labor, payroll, tax, and statutory requirements and translate those changes into operational updates
• Strengthen controls through validations, reconciliations, documentation, and evidence retention across the payroll cycle
• Serve as a primary regional contact for payroll vendors and other third-party providers, tracking deliverables, reviewing outputs, and resolving service issues
• Partner with HR, Finance, Operations, and other stakeholders to resolve issues, improve workflows, support transitions, and stabilize processes
• Own post-payroll reporting, variance analysis, reconciliations, and secure distribution of required outputs
• Identify trends and support improvements that increase accuracy, reduce rework, simplify workflows, and improve service quality