Location: Budapest, Hungary
At dōTERRA Europe Services we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities for growth and movement throughout the company.
Responsibilities
Handle incomingcustomercontactsincluding but not limited to phone and email (non-sales task)
Use resources toanswer questionsandresolve concernspromptly and courteously in verbal or written form
Follow-uponcustomerserviceissues
Capturecustomerfeedback
Prepareandinform Wellness Advocatesabout promotions and products
Adhere to scheduleand meet department performance standards
Requirements
ENGLISH knowledgeon aconversational levelisREQUIRED
POLISH knowledgeon afluent/native levelisREQUIRED
Excellent communication skills, empathic, "problem-solver" attitude
Strong typing and computer skills (MS Office)
Organized and detail oriented
Ability to work under pressure, including during peak season
Ability to follow instructions, policies, and procedures
Works well with people, proactive attitude, passionate about providing a great customer service
Previous customer service experience, preferred
Desire to move up and grow with the company, preferred
dōTERRA Europe Services is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.
Job description provided by Doterra.
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